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Med Center Mazda - Service Center

Pelham, AL

4.7
1,857 Reviews

1,857 Reviews of Med Center Mazda - Service Center

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November 25, 2022

Clean. complementary snacks, drinks, coffee. No hassles with service staff. Very professional and knowledgeable service and sales More

by tspson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Morris
November 24, 2022

Excellent repair work on my vehicle. The staff was very knowledgeable and helpful. Would recommend to others. More

by ritalvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic McKim
November 24, 2022

This dealership is very clean everywhere you look, very modern, very friendly people everywhere, would never go anywhere else, very happy More

by billywde1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
November 23, 2022

They repaired car as promised in timely matter and provided loaner car while repairs completed More

by keh1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
November 23, 2022

Staff was courteous and provided a loaner vehicle. Problem w infotainment screen, not sure it has been resolved. More

by Lisa78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one gave name, all were courteous
November 23, 2022

We live out of town and they refused to work is in when we were in town. Additionally, when our paint was corrected upon purchase the high beams malfunction. We have talked with the service center multiple More

by teamherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Med Center Mazda responded

We apologize that your service wasn't at the level that you were expecting from our dealership. This is not the experience we want our customers to have. We would love to speak with you to learn more about your visit and gather information regarding this incident. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and patience.

November 21, 2022

Great experience in scheduling and the service team, DJ and Frank, also post service also! Cashier, Cindy, was helpful explaining my purchased plan. More

by jpaycox819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ and Cindy
November 20, 2022

Courteous service. Welcoming reception! This was a new car service courtesy of the dealership. Dealership is clean. Waiting area had refreshments. More

by irenehardeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Very professional and friendly service team, always gets me in and out quickly. Sends me a video of the work pointing out any areas to keep an eye on. More

by ROBERTCLIFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

MedCenter has been taking care of my Miata service needs since 1990. I love the new video inspection. I trust that they will fix only the things that need to be done and not do things that do not as some se More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not certain who my advisor was
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