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Med Center Mazda - Service Center

Pelham, AL

4.7
1,858 Reviews

1,858 Reviews of Med Center Mazda - Service Center

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January 17, 2023

Got an appointment easily, appreciate the video showing recommendations and what was inspected. Decent prices, had coupons that helped a bit. More

by tmaxwell18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns, Joe Morris
January 16, 2023

Great service! ! Everyone is always helpful and informative. I love the video run down of all the things your car needs to run efficiently. More

by Abark0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
January 13, 2023

My wife had been stuck on the road for almost 5. 5 hours. The mazda towing service had no one to answer the phone. So we called our insurance company to send a tow truck. Got to the dealership and al More

by dma0771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

Always quick and easy to make the appointment and pick up the car. Nice employees. More

by kmatthews753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

Have always got outstanding service and advice from Med Center Mazda. The only place I will trust my vehicle to. More

by RUDOLPHMAJOR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
January 12, 2023

Mazda helped me in a pinch. Denise listened to my problem and got me a appointment right then More

by marguerite mcnamee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
January 11, 2023

Took great care of me and I didn’t have to wait to be taken care of and when my car was taken back, they keep me informed and waiting area was nice and clean. More

by smithlouis960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
January 10, 2023

Very little communication, not timely, problem persists, worst service I’ve received at this dealership More

by Danawrightmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dj
Jan 13, 2023 -

Med Center Mazda responded

Dana, Thank you for bringing this to our attention. We are sorry that you were unable to get in contact with anyone at our dealership. This is not the experience we ever want our customers to have. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and patience.

January 10, 2023

The staff is very polite and helpful. The environment is nice and clean with amenities. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

Very responsive to clients - eager to help and answer questions without being pushy or pursuing you after your visit . Very happy with my new CX-5 Turbo. More

by lrmarzullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
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