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Med Center Mazda - Service Center

Pelham, AL

4.7
1,658 Reviews

1,658 Reviews of Med Center Mazda - Service Center

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July 27, 2022

The inspection video was good to be able to see what the tech found. And I appreciate the recommendations. It was done efficiently and quickly. More

by GKATO1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Med Center Mazda responded

Thanks for the great review. We're glad to hear that you enjoyed receiving a video about your service. We do our best to make sure our customers are up to date and informed on the progress of their vehicles. We look forward to working with you in the future.

July 25, 2022

Easy to schedule an appointment for routine maintenance of online and staff were friendly and efficient. More

by daplier
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. Have a great day!

July 23, 2022

The service was perfect. I loved the video I received of where they checked. When I checked out the had my ticket ready. I reminded her of the coupon I felled to tell her abo More

by ANGIERIPLEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. We're glad to hear that our showroom was pleasing to visit while you waited. Please let us know if there is anything else we can assist you with. Safe travels!

July 21, 2022

Staff is educated and formal, but sometimes seem very dry, make you think if they are happy with their job They are qucik checking your vehicle but getting the job done at your car is a different story. More

by JUANCAMICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that your service took longer than expected. We do our best to have all maintenance done in a timely manner but sometimes problems can arise. We look forward to your next service with us and hope to make your experience 5-stars in the future. Thank you for your time.

July 19, 2022

It was a great visit. The wait wasn’t too long and they had snacks and water available. More

by rae-shelle17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. Hope you have an amazing day!

July 19, 2022

Very pleasant, trust worthy and reliable people and service. Will definitely use there services again, if needed. More

by leschenhamner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Med Center Mazda responded

Thanks for the 5=star review. We are glad to see that you had a pleasant experience working with us. Please let us know if you have any questions and have a great day!

July 19, 2022

It was a pleasure to have Joe Morris, my Service Advisor take care of my 2021 CX5 GT. Joe was very supportive, patient, and knowledable, and knew exactly what to do to solve the problems. He also got me i More

by MarkG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Jul 21, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We look forward to seeing you again soon!

July 18, 2022

Convenient location and clean waiting area and restrooms. Staff were friendly. The wait time was unusually long for a simple oil change and tire rotation though. I had an appointment and still had to wait ov More

by viki.pate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Med Center Mazda responded

We appreciate the review, Viki. We are glad to see that you still had a positive experience despite the long wait time. We'll do our best to improve in the future. Thanks for taking the time to leave us a review and for your patience. We hope to work with you again in the future and please reach out if you have any questions. Have a great day!

July 18, 2022

Great place to purchase a vehicle! Very knowledgeable staff, friendly and great service department! Always know what’s going on with my vehicle through texting! More

by roby.cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. We always try to make sure our customers are informed every step of the repair process. Please let us know if there is anything else we can do for you. We look forward to working with you again in the future and have a fantastic day!

July 14, 2022

Positive experience from arriving to pick up. Appreciate their video from the tech that serviced my vehicle. More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe M
Jul 18, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. Hope to see you again in the near future!

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