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Med Center Mazda - Service Center

Pelham, AL

4.7
1,859 Reviews

1,859 Reviews of Med Center Mazda - Service Center

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January 26, 2023

Everything went well and all personnel were friendly and very helpful. We will continue using your services. More

by kmbrasfield1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
January 24, 2023

They completely missed thousands of dollars of repairs needed but had no problem recommending $2000 worth of normal wear and tear maintenance More

by B4AUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Morris
Jan 26, 2023 -

Med Center Mazda responded

Thank you for bringing this to our attention. Our service technicians always do their very best to provide high-quality service to all of our customers but sometimes, issues can be hard to diagnose. We never want any of our customers to be unhappy with their service at our dealership and we'd love to speak with you directly regarding this issue. When convenient, please reach out to Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and patience!

January 23, 2023

Friendly people, nice facilities. Efficient service, clean showroom. I’d be happy to recommend to anyone. More

by brianptaylor4574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
January 22, 2023

Courteous and reliable. Showed video of maintenance and provided imput to make informed decision. No high presure pitch. More

by vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Victory
January 22, 2023

I have had the opportunity to interact with the service personnel over a number of years, since I have obtained three different Mazda vehicles from this dealership. I have found them to be knowledgeable an More

by LOWVISCOSITY9849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Courteous, friendly and reliable. They complete the work with speed and genuine part that make your vehicle ride better. Love my dealership. More

by sunta1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
January 20, 2023

Being able to watch a video of the services performed let me know exactly the condition of various parts of the car. More

by fcstephenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
January 20, 2023

Very helpful and advanced methods of communication that clearly convey what is (and more importantly is NOT) wrong with the vehicle. No pushy sales pitches, they know you'll come back when you need it beca More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
January 20, 2023

Great experience, no service was forced on me instead it was suggested which is nice More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

They were the only shop in town that could get me in in a timely manner. Wonderful customer service and my truck looks great! More

by Aubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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