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Med Center Mazda - Service Center

Pelham, AL

4.7
1,658 Reviews

1,658 Reviews of Med Center Mazda - Service Center

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August 16, 2022

Easy to schedule and very helpful Dealership was clean and well stocked for those of us that have to wait on our cat More

by Meem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Med Center Mazda responded

Hi Meem, that’s wonderful to hear. We're glad to hear that you had a pleasant waiting experience at our dealership. Thanks so much for leaving us a review. See you soon!

August 15, 2022

I usually have a great service at this dealership but you’ve been working on my car since July 28 and still can’t figure out what’s wrong with it. I believe that the service reps assumed from my descript More

by MTOMBRELLO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Burns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Philpot is always super!
Aug 16, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that your vehicle has taken longer than expected to be fixed. We do our best to provide top-quality service to our customers and are currently looking into what's happening. When convenient, we'd love to speak with you directly about this matter. Please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and patience.

August 10, 2022

I have brought my CX-9, which I bought from this dealership, on two separate occasions for repair. There is a grinding noise and vibration from the front end. After paying over $150 for alignment an More

by hbfutral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Med Center Mazda responded

Thank you for your feedback. This is not the experience we want our customers to have with our dealership. We hope to have this issue resolved for you when you come to visit us. Thank you for your continued patience with this matter and we look forward to seeing you soon.

August 10, 2022

Excellent Service! I have purchased 3 cars from Rubin because he is trustworthy and excels at his customer service. More

by gingersteiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Med Center Mazda responded

Thanks for the review. We hope you enjoy your vehicles for many years to come. We will be sure to share this with the team! Please reach out if you have any questions and have a great day!

August 07, 2022

I think I already filled this out before. You guys provided great and speedy service More

by crispinanj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. We look forward to seeing you again soon!

August 06, 2022

Had a great experience and customer service was excellent.. went over and beyond on my visit and was pleasantl and courteous More

by crenejackson1967
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

August 06, 2022

Feel I got quality service Everyone friendly and the time of service was reasonable ..I was totally satisfied and recommend the service department at Med Center Mazda More

by Plancontracting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. See you soon!

August 05, 2022

The service department is always super helpful and friendly. They always do a great job anytime I need to get my car serviced. More

by GIGI7285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

August 04, 2022

Excellent service………………. xxx xx xx xx xx xx xx xx xx xx xx xx xx xx. More

by JPARRISH45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Have a great day!

August 04, 2022

Happy with service: The service people were friendly and did work in timely manner . Excellent More

by jimmy2perkins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Aug 05, 2022 -

Med Center Mazda responded

Jimmy, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

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