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Med Center Mazda - Service Center

Pelham, AL

4.7
1,858 Reviews

1,858 Reviews of Med Center Mazda - Service Center

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February 24, 2023

Excellent service on my vehicle repairs. Friendly and helpful staff. I would highly recommend Med Center Collision. More

by baileymrz@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael at Med Center Collision
February 23, 2023

The service was very slow. It took two hours. I have never waited that long before and I have been coming for two years. The tech was not very clear in the video. More

by tcrw05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Med Center Mazda responded

Thank you for your feedback. We're sorry that your experience wasn't 5-stars! Our service technicians work hard to provide great service to all of our customers but sometimes issues can arise. When convenient, we'd love to learn more about your situation. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and patience.

February 23, 2023

Very professional service and worth the 2. 5 hour drive! The service department has a new video system describing exactly what was done to your car. The department actually shows your car in t More

by bobbielovesarnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby, service tech
February 22, 2023

I was very satisfied with the service on my car. I liked the video showing what was actually being done. More

by VCUNNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

I had an appointment at 3:00pm. I dropped my car off at 2:50. I waited for my vehicle. I did not leave until 4:50. If someone makes an appointment for an oil change, they should be More

by chloeaskdal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Morris
Feb 22, 2023 -

Med Center Mazda responded

Chloe, Thank you for your feedback. Our service technicians always aim to perform all services in a timely manner but sometimes issues can arise. We never want our customers to be dissatisfied with our service. We would love to speak with you directly regarding this issue. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com.

February 19, 2023

This dealership has done an excellent job in both selling me a car as well as providing service on another Mazda I owned. More

by sharonbullock26.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

Was pleasantly surprised by several aspects of the Service Dept. Making the online appointment was easy, things went like clockwork, but we especially liked the inspection and walk-around video. Very More

by gdsmith560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
February 14, 2023

Everyone there is super nice and the service department has always been incredibly helpful, too. More

by jakeharden7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

Great service at Med center Mazda! Fast, friendly, professional. Highly recommend to anyone in the market for a vehicle. More

by leighsmithpnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
February 12, 2023

Friendly, compete, with nice waiting area including drinks and snacks. Video of vehicle before. Specific service is authorized a great feature. More

by kean54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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