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Med Center Mazda - Service Center

Pelham, AL

4.7
1,658 Reviews

1,658 Reviews of Med Center Mazda - Service Center

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September 01, 2022

Service department is always great! The video review is awesome! Great group of folks that go above and beyond! More

by parmertim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. We love hearing this type of feedback! Have a wonderful day!

August 30, 2022

Joe & Barry(service managers) were great. They got my car fixed and the repair was quite simple and my service bill reflected that and I greatly appreciate it. I would return to to repeat bui More

by brettd8113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Med Center Mazda responded

Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

August 30, 2022

The new technology is great. It was informative and made sense of what the technician was as saying More

by marguerite mcnamee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Med Center Mazda responded

So glad you had a great experience, Marguerite. Hope you have an amazing day!

Aug 31, 2022 -

marguerite mcnamee responded

It was the best in 30 years👍

August 27, 2022

Good service. Nice atmosphere. Appointment was set at 1:30 and my wait time was 2 hours.It was busy and I’m wondering if they were just running behind with appoint More

by reetaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Med Center Mazda responded

Thanks for the 5-star review. We apologize that your service took longer than expected. We always aim to have all service appointments done in a timely manner, but sometimes problems can arise. We hope to improve in the future so you don't wait as long next time. Thank you for your patience, and we hope to see you again in the future.

August 26, 2022

It was a delightful experience brining my car in to have serviced. They were very professional and curious. The bathrooms were exspectionaly clean. More

by Forrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Chance
Aug 26, 2022 -

Forrest responded

Thanks Forrest

Aug 29, 2022 -

Med Center Mazda responded

Hi Forrest, that’s wonderful to hear. Thanks so much for leaving us a review. Hope you have an amazing day!

August 26, 2022

Took awhile to get in. First service with one problem about the foot control on lift gate. Told by the service representative that the trailer hitch blocked it and nothing More

by dra0
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Med Center Mazda responded

Glad to hear that your visit was an overall positive one! We apologize that it took longer than expected for your service. We appreciate the 4-star review and please let us know if you have any more questions as we'd be happy to answer them.

August 26, 2022

All. Good. Service completed quickly. New format of vehicle inspection with video is surprising and inovative. More

by john.c.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Have a wonderful day!

August 26, 2022

The service was for 40000 miles and was done according to specifications as viewed by the video. The service video was helpful. More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Med Center Mazda responded

Hi RG, we appreciate the positive feedback. It means a lot. Have a great day!

August 26, 2022

The dealer was very responsive to issues. The dealer made adjustments to the navigation app so that it was usable. More

by dg7368
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Hope to see you again in the near future!

August 25, 2022

i haven’t had a problem or hassle yet! Definitely recommend for anyone that looking for a great car, price and service! More

by L B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Med Center Mazda responded

Hi, thank you so much for the review. Hope to see you again in the near future!

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