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Med Center Mazda - Service Center

Pelham, AL

4.7
1,658 Reviews

1,658 Reviews of Med Center Mazda - Service Center

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September 23, 2022

we have a very nice experience with regards with the service of our Mazda CX5 thanks to Joe fof Mazda Med Center Service he was so accomodating and very friendly and also we received video of what they More

by Roger That
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Report | Print
Sep 26, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle, Roger! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

September 22, 2022

The service was excellent and my maintenance was performed in a timely manner. I was also sent a thorough review of my car from the mechanic. More

by hannerjulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Report | Print
Sep 23, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

September 21, 2022

Great place to by a vehicle. Have bought there since 1991 when off of greensprings More

by Love my Miata
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Med Center Mazda responded

Thanks for the great review. We look forward to seeing you again soon!

September 20, 2022

Clean facility, friendly and excellent customer service. Appointment always on time. Provide detail report of car services performed or needed. More

by aimalone7095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. Hope to see you again in the near future!

September 19, 2022

Excelent service Details information in the report. Really good customer service, I appreciate and I will keep requesting the service. More

by pedro.morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Report | Print
Sep 20, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We are happy to hear that you enjoyed the service you received and that you look forward to working with us in the future. We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

September 17, 2022

I loved Anthony who sold me and my mom our Mazda's. Everyone that helped fix my tire was awesome it didn't take long and they walked me through what they were going to do. I love my Mazda! And the team More

by bnkeasterling09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Med Center Mazda responded

We love getting this type of feedback from our customers! We're happy to hear that you and your mother are both enjoying your Mazda vehicles and that we were able to assist you with your tire. We hope to work with you again in the future on a new purchase or your next service. Thanks for taking the time to leave us a review and have a great day!

September 17, 2022

Very thorough and everyone was so helpful and nice. Wait time was not long either. More

by Kristigrace3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Med Center Mazda responded

Hi Kristi! We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to seeing you again soon!

September 17, 2022

My experience has always been very positive. Service is excellent and the customer service is very professional and friendly. More

by mrstinawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Report | Print
Sep 19, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

September 16, 2022

Easy to schedule appointment on line. Experienced pleasant customer service during drop off and checkout. More

by jwfjr2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Report | Print
Sep 19, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Have a wonderful day!

September 15, 2022

No communication with owner and issues coordinating with insurance company on what work needs to be done. More

by kbennettx91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Morris
Report | Print
Sep 28, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that you have been unable to get into contact with our dealership. This is not the experience we want our customers to have. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com.

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