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Med Center Mazda - Service Center

Pelham, AL

4.7
1,860 Reviews

1,860 Reviews of Med Center Mazda - Service Center

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March 30, 2023

Always great service. I never feel overwhelmed or overcharged. Nice waiting room and overall good fair price. More

by bertramoyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Very good experience! Service rep was nice as was everyone I encountered at the dealership! My Miata shifts better than ever and job didn’t take long. Overall a great expe More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
March 27, 2023

Dealership usually friendly clean & prompt. This previous quick service took two hours w an appointment. More

by bold_ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Season
Mar 29, 2023 -

Med Center Mazda responded

Thanks for your feedback. We apologize for the longer wait time for your vehicle to be serviced. Please know that sometimes repairs can take longer than originally planned, but in any case, you should've been informed better for this situation. Should you have any questions or concerns, please email our General Manager, Chris Martin, at cmartin@medcentermazda.com. We appreciate your time and patience.

March 25, 2023

The service department is wonderful to work with. Very professional and knowledgeable. It is always a pleasure to get my car serviced It’s Medcenter Mazda. More

by fredh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
March 24, 2023

Reliable professional and just good ! Pricing is fair Service is reliable and I enjoy doing business More

by TACOMER0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

This was my first time utilizing the Mazda service center and it was easy and painless. More

by 14ns3228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Clean waiting area. Nice enough service management. I like the texting communication. It keeps me informed! More

by nmcook318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
March 24, 2023

I really don't have anything to say. My son brought my vehicle in. I just watched a video. More

by swhiting0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Michael was great! Very professional and available to keep me up-to-date on the process of my repairs. They did a great job on repairing my car. Yes, I highly recommend More

by MBJJJ@AOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
March 23, 2023

Willing to communicate about the service issue being addressed and to ensure customer satisfaction. Thanks! More

by jsail2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Farmer, Barry Burns, Joe Morris
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