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Med Center Mazda - Service Center

Pelham, AL

4.7
1,658 Reviews

1,658 Reviews of Med Center Mazda - Service Center

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October 05, 2022

MedCenter Mazda always treats me like I am a VIP. They take great care of my vehicle and have a comfortable waiting area while you wait. More

by larrywaynehyche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. We're glad to hear you enjoy the waiting experience at our dealership. We look forward to seeing you again soon!

October 01, 2022

Everyone is so welcoming. I travel with a Great Dane service dog and the staff is very receptive. We both enjoy relaxing while my Mazda gets some tlc. More

by Enya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Oct 03, 2022 -

Med Center Mazda responded

Enya, We're thrilled to hear that you and your service dog had a fantastic time in our dealership while you waited for your service. These are experiences that we love hearing about. Please feel free to reach out if you have any questions, as we'd be happy to help. We look forward to working with you again in the future. Thank you for your time and have a fantastic day.

September 29, 2022

I didn't have an appt and went in on a Sat for Oil Chg and tire rotation and they worked me in and had my car finished in a reasonable time. I particularly like that they send you a video of things they c More

by clowe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Sep 30, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

September 29, 2022

The guys in the service center are always very friendly and helpful. They are great about keeping you up to date with what’s going on with your vehicle. And I love the walk through video! That was great! More

by GIGI7285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Sep 30, 2022 -

Med Center Mazda responded

Gigi, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

September 28, 2022

I’ve had great experiences with both the sales team and service team. Great job. More

by rodney24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Sep 29, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

September 27, 2022

Great experience from the moment I walked into the service area. Very professional and attentive. More

by pjohnson9899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. Hope to see you again in the near future!

September 27, 2022

Quick service, nice personnel, clean waiting room, explained what was done to car during service More

by ann166
Recommend Dealer
Yes
Employees Worked With
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Med Center Mazda responded

Ann, Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

September 27, 2022

MY EXPERIENCE WITH MED CENTER MADZA, PELHAM ALABAMA WAS NOTHING SHORT OF SPECTACULAR. THEY WAS PROMPT AND VERY PROFESSIONAL. I WILL GLADLY RECOMMEND THEM TO OTHERS. A JOB WELL DONE!!! More

by Precilliawoods
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

September 24, 2022

Everyone I dealt with (Barry, Joe and Scott) were kind, professional and helpful. The facility was very clean. The video that Scott took from underneath my vehicle was very informative. I'd never seen anyt More

by khaberland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Sep 26, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We're happy that you enjoyed our service center and working with your team! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

September 23, 2022

haven't had any major issues with the work that was done to my car but the customer service we received was horrible More

by Dan Dryden
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Med Center Mazda responded

Dan, Thank you for your feedback. We're sorry to hear that we didn't provide the best customer service. This is not the experience we want our customers to have and want to learn more about your experiences so that we can improve. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time.

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