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Med Center Mazda - Service Center

Pelham, AL

4.7
1,863 Reviews

1,863 Reviews of Med Center Mazda - Service Center

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April 27, 2023

Everyone in the Service Department was great. DJ did a fantastic job. I would highly recommend the Service Department. More

by ffarmer316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ, Barry Burns
April 26, 2023

Video send to me by the guy doing my inspection was god awful, audio was muffled the entire 2 minute video as he tried to show me what was wrong with my belt tensioner and failed to accurately show me what More

by dwilliams2299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Shelina Reeves, Joe Morris
May 01, 2023 -

Med Center Mazda responded

Thank you for sharing your experience and feedback with us. We are sorry to hear about your difficulties with the video and will look into it further, but we are happy you enjoyed working with our team. If you would like to share any more information, feel free to email our General Manager, Chris Martin, at cmartin@medcentermazda.com. We appreciate your time.

April 25, 2023

Very professional and friendly. They are always thorough and explain what is currently necessary or what will be needed, in regards to maintenance, in the future. More

by lindacast59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

Everyone was courteous and seemed eager to help. While my car was being serviced, I was provided a comfortable place to wait and offered drinks and snacks. I then received a video of my car with exp More

by conzack2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

Season provided great service throughout. She has proven to be a valuable and professional asset for Med Center Mazda! More

by fbkalupa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Season
April 20, 2023

Service is awesome. They worked with me on finding a good time for an appointment. Got me in and out quickly More

by mroneal3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
April 16, 2023

Was such a speedy process to get the recall done. That morning I got preoccupied and was like oh man I need to call and talk with someone about which car is mine cause u had dropped it off the night More

by luvlylyd1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier lady was nice , Barry Burns, Joe Morris
April 14, 2023

Service center has been very helpful when I had to leave me car in a day earlier. Always fix any issue I’m facing and staff is very friendly More

by samahalima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
April 13, 2023

Had a positive experience and Vic handled my service very well. I would recommend to anyone needing auto body work. More

by jed3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vic in collision center.
April 13, 2023

They did a great job keeping me updated with what was going on with my vehicle. More

by Rogerj14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Morris
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