Med Center Mazda - Service Center
Pelham, AL
1,815 Reviews of Med Center Mazda - Service Center
The Service was as expected: good and kind The waiting room is comfortable, and it has various snacks and drinks. I am waiting for Mr. James’s answer about an issue by car showed after the med service on room is comfortable, and it has various snacks and drinks. I am waiting for Mr. James’s answer about an issue by car showed after the med service on January 21/25 More
They were very timely in letting me know when to come and how long it would take for the updates to be made to my vehicle. how long it would take for the updates to be made to my vehicle. More
Experience was good. I was very disappointed that FOX news(not local Fox channel) was playing in the waiting area. I would have preferred a game or HGTV, etc -whatever. I I was very disappointed that FOX news(not local Fox channel) was playing in the waiting area. I would have preferred a game or HGTV, etc -whatever. I did say something and they(manager) said customers have control of the channel. Manager was nice about the whole thing. I was still disappointed. Grateful I took earbuds and tried to tune it out. I think the dealership should remain a neutral non political environment. But, overall experience was good. (Joey Chance was my salesman a year ago or more and he was tremendous!) More
Very nice. Service was fantastic and they were very friendly and super helpful. Keep up the great work! Service was fantastic and they were very friendly and super helpful. Keep up the great work! More
Very professional, friendly, easy to work with. They provide a very nice and comfortable waiting area while your vehicle is being serviced. They provide a very nice and comfortable waiting area while your vehicle is being serviced. More
Great customer service and kept us informed on what was going on with our vehicle. Video was great explaining everything going on with our vehicle. Video was great explaining everything More
Whoever worked on our car put too much oil in and we had to return due to heavy black smoking. Such an inconvenience and could have been very dangerous for our teenager. Your workers need to pay attention to return due to heavy black smoking. Such an inconvenience and could have been very dangerous for our teenager. Your workers need to pay attention to details. They did give us a free oil change for next time. More
Payed around 3000. 00 to have my car worked on and the check engine light came back on about 30 minutes after leaving service department. Called the service department a 00 to have my car worked on and the check engine light came back on about 30 minutes after leaving service department. Called the service department about check engine light to get it back in and as usual you have to leave a message and have not received a call back as of today. Also had the oil changed on the same visit and noticed oil in the driveway the next morning after moving car. After looking to find out where the oil was coming from I noticed an EXCESSIVE amount of oil had been spilled on top of the motor and it appears no one attempted to clean it up and just put the plastic cover back over the top of motor. They also had to remove the intake and I noticed a hose clamp not install back a hose. I'm deeply concerned that something was not properly done and that is why the check engine light came back on. Also noticed a missing top motor mount nut I guess from the previous work done when the defected head was removed and replaced. I have great concerns of what else was not properly done on this car from this last visit. No one else has worked on the engine except Mazda. More
Sales rep and financing were both patient and helpful. Great experience and a great power train warranty that was the reason we bought new from Mazda. Great experience and a great power train warranty that was the reason we bought new from Mazda. More