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Med Center Mazda - Service Center

Pelham, AL

4.7
1,727 Reviews

1,727 Reviews of Med Center Mazda - Service Center

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February 02, 2024

Always very thorough and very courteous. Great service all the way around. They are always honest and respectful. More

by johnbcox27
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
February 02, 2024

My experience is always exceptional. Everyone is always courteous and professional. I am happy to drive an hour and 15 minutes to have my Mazda 6 serviced at Med Center. More

by LEFenn
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
February 02, 2024

Body shop was excellent. Good customer service and dealing with the insurance company. Very courteous. More

by DHYCHE0
Recommend Dealer
Yes
Employees Worked With
Brandon and the lady who answers the phone. She was extremely polite and helpful.
February 02, 2024

No No no no no no no no no no no no no no no no no no no no no no More

by nickmolloy7806
Recommend Dealer
No
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
Feb 05, 2024 -

Med Center Mazda responded

Hi Nick, Thank you for leaving us a review. We're sorry to hear about your less than 5-star experience. We would appreciate the opportunity to learn more about your visit and discuss your concerns directly. At your earliest leisure, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com. He will be happy to assist you further. We hope to hear from you soon.

January 31, 2024

Great customer service I really don't have a while lot to say other than I have had a great experience thus far. Everyone is so professional and I appreciate it. More

by lrbrown83
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
January 28, 2024

Very professional and knowledgeable. Also, prompt and had car ready quickly. The cashier was very helpful and friendly. More

by pamhcar
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
January 27, 2024

Very professional and detailed on letting me know the timeframe of finishing my car. Would highly recommend More

by Brenda Fleming
Recommend Dealer
Yes
January 27, 2024

It is always easy to schedule an appointment and I appreciate the videos. They are very prompt and have a waiting area that is comfortable. More

by Empty Nesters
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
January 27, 2024

I didn't have any problems. It was easy to schedule my service. I was in and out very quickly. More

by kimjdunaway
Recommend Dealer
Yes
Employees Worked With
Dj
January 26, 2024

Excellent service. The department was quick and detailed. The video review was excellent. The shop itself was very organized and clean. Something to look for in mec More

by bannonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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