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Med Center Mazda - Service Center

Pelham, AL

4.7
1,727 Reviews

1,727 Reviews of Med Center Mazda - Service Center

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February 07, 2024

Fast and friendly Had an appt and there was no delay. I was in and out and had a thorough inspection. More

by lindacast59
Recommend Dealer
Yes
Employees Worked With
DJ
February 06, 2024

It was difficult to get in touch with someone on the phone. The wait was entirely too long for an oil change and tire rotation, when I did have an appointment. More

by meredith6
Recommend Dealer
No
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
Feb 07, 2024 -

Med Center Mazda responded

Hi Meredith, Thank you for sharing your recent experience with us. We apologize for the difficulties you encountered in reaching us by phone and the wait time during your scheduled oil change and tire rotation appointment. We understand your frustration, and we would appreciate the opportunity to improve your experience with us. At your earliest convenience, please feel free to contact Chris Martin, our General Manager, at cmartin@medcentermazda.com, so that he can personally address your concerns right away. Thank you.

February 05, 2024

The service was quick and the people were great. It was definitely worth the drive from Tuscaloosa. More

by lanayecannon6
Recommend Dealer
Yes
Employees Worked With
Jeremiah
February 04, 2024

Friendly service, nice waiting area with good amenities (free water, coffee, WiFi) and comfortable seating and work space. Overall, I waiting about 1.5 hours for an oil change and tire rotation with balanc More

by syroneb
Recommend Dealer
Yes
February 04, 2024

Good and fast communication. Very knowledgable about older cars, which is very good. Got all of my problems fixed in a short amount of time. More

by jcsbama
Recommend Dealer
Yes
Employees Worked With
DJ
February 03, 2024

Excellent. The car looks so good. Actually better much better than when I took it in the people that work there are the nicest folks I will tell everybody that More

by crookedcrook
Recommend Dealer
Yes
Employees Worked With
Mike I think
February 03, 2024

They were very responsive and did a great job repairing my Mazda 3 after a tornado that we had purchased from the dealership. More

by hensor0809
Recommend Dealer
Yes
Employees Worked With
Rick at the collision center
February 03, 2024

Great service department, pleasant experience, knowledgeable staff! I would say it’s the most efficient service dept I’ve ever used! More

by jancatanzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Communicated, fast , and nice! On time with everything, after care wiping down my car More

by jul23ianp70
Recommend Dealer
Yes
Employees Worked With
Rick
February 02, 2024

Barry made me feel special by greeting me as I drove up and answering all my questions attentively. Taylor sold me my car last year and came by to say hello and talk to me, which also made me feel good. More

by dionnelovett
Recommend Dealer
Yes
Employees Worked With
Barry and Taylor Frey
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