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Med Center Mazda - Service Center
Pelham, AL
1,783 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,783 Reviews of Med Center Mazda - Service Center
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January 15, 2025
Very nice. Service was fantastic and they were very friendly and super helpful. Keep up the great work! Service was fantastic and they were very friendly and super helpful. Keep up the great work! More
by jdthomaspgal14
Verified Customer
January 09, 2025
Very professional, friendly, easy to work with. They provide a very nice and comfortable waiting area while your vehicle is being serviced. They provide a very nice and comfortable waiting area while your vehicle is being serviced. More
by LBallard
January 09, 2025
Great customer service and kept us informed on what was going on with our vehicle. Video was great explaining everything going on with our vehicle. Video was great explaining everything More
by Rr4usm
January 04, 2025
Payed around 3000. 00 to have my car worked on and the check engine light came back on about 30 minutes after leaving service department. Called the service department a 00 to have my car worked on and the check engine light came back on about 30 minutes after leaving service department. Called the service department about check engine light to get it back in and as usual you have to leave a message and have not received a call back as of today. Also had the oil changed on the same visit and noticed oil in the driveway the next morning after moving car. After looking to find out where the oil was coming from I noticed an EXCESSIVE amount of oil had been spilled on top of the motor and it appears no one attempted to clean it up and just put the plastic cover back over the top of motor. They also had to remove the intake and I noticed a hose clamp not install back a hose. I'm deeply concerned that something was not properly done and that is why the check engine light came back on. Also noticed a missing top motor mount nut I guess from the previous work done when the defected head was removed and replaced. I have great concerns of what else was not properly done on this car from this last visit. No one else has worked on the engine except Mazda. More
by Greg
Employees Worked With
January 04, 2025
Whoever worked on our car put too much oil in and we had to return due to heavy black smoking. Such an inconvenience and could have been very dangerous for our teenager. Your workers need to pay attention to return due to heavy black smoking. Such an inconvenience and could have been very dangerous for our teenager. Your workers need to pay attention to details. They did give us a free oil change for next time. More
by mpretnar
January 03, 2025
Sales rep and financing were both patient and helpful. Great experience and a great power train warranty that was the reason we bought new from Mazda. Great experience and a great power train warranty that was the reason we bought new from Mazda. More
by reneecourtland
January 02, 2025
About as easy and seamless process as possible. Oil change was completed in about an hour. Oil change was completed in about an hour. More
by RJacks
January 01, 2025
THIS IS THE MOST UNFRIENDLY DEALERSHIP THAT I'VE PATRONIZED IN BIRMINGHAM. IT'S A SHAME THAT IT'S THE ONLY MAZDA DEALER IN BIRMINGHAM. THEY NEED A SERIOUS LESSON IN CUSTOMER CARE FROM TOWN AND COUNT PATRONIZED IN BIRMINGHAM. IT'S A SHAME THAT IT'S THE ONLY MAZDA DEALER IN BIRMINGHAM. THEY NEED A SERIOUS LESSON IN CUSTOMER CARE FROM TOWN AND COUNTRY FORD, OR SERRA HYUNDAI IN TRUSSVILLE. More
by gravesw360
Employees Worked With
