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Med Center Mazda - Service Center

Pelham, AL

4.7
1,725 Reviews

1,725 Reviews of Med Center Mazda - Service Center

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March 25, 2024

Just an oil change. All good. Nope that's it. Good bye Gotta go working bye More

by curtethridge
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
March 24, 2024

I made an appointment for the spring special (oil change and tire rotation, etc). They were right on time with my appointment and very informative throughout the service. And...it didn't take long. More

by tiffanyandjan
Recommend Dealer
Yes
Employees Worked With
Tyler and Jeremiah
March 22, 2024

Friendly, courteous, knowledgeable ans effective . ..In their dealing with their customers. It's reassuring that my vehicle is carefully maintained by Med Center Mazda More

by kjscott17
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
March 21, 2024

The service department fixed my issue while one of the salesmen (Brian) answered all my questions about the cx-9 hybrid. He was also able to get me a vehicle to drive while the service dept. was repairing More

by tiffanyrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Howard (5 stars)
March 20, 2024

Very organized and efficient. They were though and explained everything very well. They are also convenient to my house. More

by murban1947
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
March 20, 2024

Excellent service! Very thorough in doing the 80k mile check on my car. Great space to have to wait for your car to be worked on too. More

by varinahart
Recommend Dealer
Yes
Employees Worked With
Tyler (?)who checked me in and Collin who worked on my car
March 19, 2024

I was greeted warmly & professionally by James and other service team members. However I did have to return to the dealership because the glove box was left open (without bringing it to my attention). DJ we More

by TRIGGSI
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
Mar 21, 2024 -

Med Center Mazda responded

Thank you for sharing your experience with us. We're glad to hear that James and the team were professional during your visit. However, we apologize for any oversight with the glove box and appreciate you bringing it to our attention. To ensure your complete satisfaction, we would be happy to discuss the service performed on your vehicle in more detail. At your earliest leisure, please contact Chris Martin, our General Manager, at cmartin@medcentermazda.com so that he can assist you and address any further questions or concerns you may have. We appreciate your time.

March 18, 2024

Kept me updated with maintenance steps. Courteous. Pleased with my experience and will continue to use dealership for maintenance More

by grandmommie57
Recommend Dealer
Yes
March 17, 2024

Took the vehicle immediately. Followed up with video inspection. Very efficient Everyone that I dealt with was extremely professional More

by Jfleury1928
Recommend Dealer
Yes
March 16, 2024

DJ and Cindy need a raise. They are superior. We were very pleased and will always ask for DJ in service and Cindy if we need a car to drive while ours is being kept for extend More

by Forrest
Recommend Dealer
Yes
Employees Worked With
DJ Victory and Cindy help too
Mar 18, 2024 -

Med Center Mazda responded

Hi Forrest, thank you so much for your kind words! We are thrilled to hear that DJ and Cindy provided you with superior service. We will be sure to pass along your feedback to them. We look forward to serving you again in the future!

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