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Med Center Mazda - Service Center
Pelham, AL
1,783 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,783 Reviews of Med Center Mazda - Service Center
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January 27, 2025
We have had good experiences with this dealership. We have bought two Mazdas at very good prices. The customer service is great! We have bought two Mazdas at very good prices. The customer service is great! More
by RHARDIN4217
Verified Customer
January 27, 2025
Med Center Mazda has always given me outstanding service anytime that I have had any service work done. anytime that I have had any service work done. More
by RUDOLPHMAJOR5
Employees Worked With
January 26, 2025
Super service center. Good and professional service. Nice waiting area has snacks, coffee and water. The technician sends a video as the service wraps, which shows and exp Good and professional service. Nice waiting area has snacks, coffee and water. The technician sends a video as the service wraps, which shows and explains everything about the service, More
by UKLING
Employees Worked With
January 25, 2025
Very professional from drop off to pick up. Replaced battery, under warranty without any problems. Replaced battery, under warranty without any problems. More
by traywib
January 25, 2025
Good, courteous, attentive customer service. Timely service, warm and clean waiting area and a variety of snacks! Timely service, warm and clean waiting area and a variety of snacks! More
by MADKINSBAKER
Employees Worked With
January 24, 2025
I love this dealership but my current experience with service has been less than stellar. Signing up online for appointment I was told I did not do it correctly ok I take that but it happened again when service has been less than stellar. Signing up online for appointment I was told I did not do it correctly ok I take that but it happened again when the service people signed up. Maybe I didn’t do it wrong? Yes when I looked at the text with the appointment it was not the date I signed up for. Could there be a glitch in the system sure. Don’t turn me away 2 times when I have driven 45 minutes to get to you. With previous service experiences both at Mazda and other dealerships I was met in the bay. Not here by the guy who was there when my husband drove up. I have an info light coming up and after inspection they said we don’t find it. However it has come up on 3 days since. My tires were low the first visit and they were still low after inspection. I had to go elsewhere to fill. I have been the owner of 5 Mazdas with no problems but if the service continues to be like this despite having the best salesman ever in Joey Chance I will not own another. We did speak with people at the dealership and were accommodated after the second visit but not before being turned away by the guy at the desk More
by Bwturner19
January 23, 2025
The Service was as expected: good and kind The waiting room is comfortable, and it has various snacks and drinks. I am waiting for Mr. James’s answer about an issue by car showed after the med service on room is comfortable, and it has various snacks and drinks. I am waiting for Mr. James’s answer about an issue by car showed after the med service on January 21/25 More
by Marlen Perez
Employees Worked With
January 21, 2025
They were very timely in letting me know when to come and how long it would take for the updates to be made to my vehicle. how long it would take for the updates to be made to my vehicle. More
by Kamencorey
Employees Worked With
January 18, 2025
Experience was good. I was very disappointed that FOX news(not local Fox channel) was playing in the waiting area. I would have preferred a game or HGTV, etc -whatever. I I was very disappointed that FOX news(not local Fox channel) was playing in the waiting area. I would have preferred a game or HGTV, etc -whatever. I did say something and they(manager) said customers have control of the channel. Manager was nice about the whole thing. I was still disappointed. Grateful I took earbuds and tried to tune it out. I think the dealership should remain a neutral non political environment. But, overall experience was good. (Joey Chance was my salesman a year ago or more and he was tremendous!) More
by Nataliesansom
Employees Worked With
