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Med Center Mazda - Service Center
Pelham, AL
1,749 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,749 Reviews of Med Center Mazda - Service Center
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September 09, 2019
Great Service, Great Experience! Barry was kind enough to come over and explain why my car service was taking longer than normal. In addition, I received a $14 discount on my service. Barry was kind enough to come over and explain why my car service was taking longer than normal. In addition, I received a $14 discount on my service. I wasn't expecting that but it made my day. This was the first time I visited Med Center Mazda since the renovation was complete. It has the faint smell of the beach when you walk in and the waiting area is a lot more spacious now. More
by A Valencia
Verified CustomerEmployees Worked With
Barry Sundman
August 19, 2019
Great Customer Service I have been going to this dealer ship for a couple years now. I don't mind doing repeat business with them because of the customer service that they p I have been going to this dealer ship for a couple years now. I don't mind doing repeat business with them because of the customer service that they provide. My last visit was just for a oil change. They took care of me and the customer service was amazing as it normally is. More
by Devin S.
August 15, 2019
Good but took forever I made an appointment to have my oil changed, tires rotated and balanced, filter replaced, etc. I went and thought I would just wait like I have every I made an appointment to have my oil changed, tires rotated and balanced, filter replaced, etc. I went and thought I would just wait like I have every other time. When I got there, they asked if I had a ride and said it would probably be 2 hours. I was not prepared for such an extended stay. I live about 45 minutes away, so I couldn't just call someone to come pick me up. I am happy with my service everytime I go, but just wish I would have known it would take so long before I got there so I could've made plans. More
by RACHEL
Employees Worked With
Barry Sundman
August 12, 2019
Have used the service department for years and will continue , the quality, the professionalism, and the customer service are second to none, Throw in the new waiting area, shows a true commitment , the quality, the professionalism, and the customer service are second to none, Throw in the new waiting area, shows a true commitment More
by cdesposito
August 12, 2019
Mazda 3 service Dropped the car off Saturday morning and it was ready to pick up that afternoon. Sweet and simple. We purchased this car New at the dealership and the Dropped the car off Saturday morning and it was ready to pick up that afternoon. Sweet and simple. We purchased this car New at the dealership and they’ve done all the services. More
by MJAMES283
Employees Worked With
August 09, 2019
My Latest Car Service At Medcenter Mazda I arrived before my scheduled appointment but my car was driven to the service hall right away. My service advisor checked with me on what was needed I arrived before my scheduled appointment but my car was driven to the service hall right away. My service advisor checked with me on what was needed to be done and offered his advice on whether some of the items were needed or not. I then walked in the lovely newly remodeled waiting hall and I enjoyed the wait even though I generally don't like to wait for anything. Ask my wife ! The WiFi was not working so I checked with the person in charge and after a short phone call it was up and running. The waiting place has a state of the art coffee maker with a variety of k-cups so one can make the coffee of his choice. I am a decaf person, but unfortunately there were no decaf cups. I settled for a light coffee and I enjoyed it . Before too long I was told that the car was ready and shortly thereafter I was on my way. It was a truly pleasant experience ! More
by FFERALY
August 06, 2019
Always great experience in Service Department Always great Customer Service in the Service Department. I trust everyone to do a great job & would not take a vehicle anywhere else. Explanations of Always great Customer Service in the Service Department. I trust everyone to do a great job & would not take a vehicle anywhere else. Explanations of work performed & updates are always provided. More
by KezzaB
August 06, 2019
Car Repair Everyone there was very professional and really nice. If I need any of my cars worked on in the future I will bring them here. Everyone there was very professional and really nice. If I need any of my cars worked on in the future I will bring them here. More
by MICHELLE
Employees Worked With
Jason
August 06, 2019
Friendly All of the staff in the service center were very friendly. I was so embarrassed when I learned I came on the wrong service date, but they had no probl All of the staff in the service center were very friendly. I was so embarrassed when I learned I came on the wrong service date, but they had no problem working me in that day. And the newly remodeled service center if very nice. More
by HMBO74
Employees Worked With
August 06, 2019
Service - 60,000 miles All service requested was performed in a timely manner, I waited on my car to be serviced. The service folks were very helpful Only issue is tha All service requested was performed in a timely manner, I waited on my car to be serviced. The service folks were very helpful Only issue is that half way home my low tire signal sounded. I had to add air to all four tires as they were below the recommended PSI. More
by KARENPETERLIN
