Med Center Mazda - Service Center

Maintenance Visit I came in to get my 60,000 miles maintenance done. Staff was very friendly & ready to help in any way they could. Also was able to use my 50% off c I came in to get my 60,000 miles maintenance done. Staff was very friendly & ready to help in any way they could. Also was able to use my 50% off coupon for a set of new wiper blades. I’m currently on my 2nd Mazda & have always been very pleased w/Med Center Mazda’s service department. Anytime I’m there if my sales person is working, he always takes time to come say hello & chat a minute. Very personable. More

Wonderful Dealership Enjoyed coming in for my car service the new look is very nice. Great service as always.Look forward to coming back eventually and purchasing a new Ma Enjoyed coming in for my car service the new look is very nice. Great service as always.Look forward to coming back eventually and purchasing a new Mazda hopefully several years from now My Mazda is going strong for now. More

Predictable We always appreciate the predictable and professional routine of our experiences with the service department. From the drop off to the pick up the f We always appreciate the predictable and professional routine of our experiences with the service department. From the drop off to the pick up the flow is seamless. More

routine service Scheduling via web site was easy. Service was timely. I appreciated the friendly staff and the nice facility after the remodeling! Also, the cookie wa Scheduling via web site was easy. Service was timely. I appreciated the friendly staff and the nice facility after the remodeling! Also, the cookie was a nice touch! More

Always best service They never disappoint! Great team! Always helpful! Barry and James are the best! By the time I got to work everything was done and my car was rea They never disappoint! Great team! Always helpful! Barry and James are the best! By the time I got to work everything was done and my car was ready! More

in and out I was 15 late for service appointment, but thankfully they were not! in and out in less than half an hour on recall service. Everyone was so nice an I was 15 late for service appointment, but thankfully they were not! in and out in less than half an hour on recall service. Everyone was so nice and efficient. The updated facility was great, complete with hospitality area. Was back to work on time! More

Still pretty great Don’t like the new waiting area. The old one was much better, closed in, conducive to conversation with strangers. I have actually made friends ther Don’t like the new waiting area. The old one was much better, closed in, conducive to conversation with strangers. I have actually made friends there that I Keep in touch with. The new one, too open, too big, too .??i liked the vending machines in the old one. I am diabetic and now you only have one diet choice, Coke Zero which tastes like CRAP, especially out of a can. Really? I don’t drink canned drinks at all. Nasty. Get a machine back in there with bottles and choices. Also more choices for snacks too. I don’t mind paying. TV too wide open too. Feel like if you turn it loud enough to hear you are disturbing the whole place. Just didn’t like the new waiting area at all. Don’t like the chairs either. Is there any way you can put it back smaller and with the old chairs. Any way, the only good part is having the WIFI, that is great and perfect. Don’t ever take that away. The only other thing is I didn’t like the call me to ask if I wanted to do an extra needed service on my car. The guy called. I was talking to one of your salesmen and didn’t recognize the number so didn’t answer. Just happened to check the voicemail. Sometimes I don’t do that for hours. I am right there. Only a few feet. Walk out there and find me and ask me what I want to do like you used to. That really was stupid. I didn’t check my voice mail till nearly 30 min after he left the message, and I did want the extra repair done, but that prob added 30-40 minutes to my stay.for not knowing quicker. Get off your duff and go find your customers, don’t call me on my cell phone. overall I love Mazda and the service. I like that you make appointments and keep on time with them. In my opinion y’all had it durn near perfect and changed it. Quit trying to make everything “elegant” and just let it be warm and friendly. Same with the cars. I hate the new CX5. Had thought I might get another but it looks too plain like a box since you took the swoop out of the side and made it a little longer I think. Or maybe it just looks that way with no cute, sporty swoop. And the inside is ugly too. I liked the big easier to get to buttons for hvacsystem, now it looks like a radio. The screen is too high sticking up in the middle and those pointed end air vents with chrome around are atrocious. Lol. Won’t be buying one of these ugly “elegant” things. Again you had something great should have left it alone, maybe just get a few new colors or so. Shouldn’t have changed the style More

Not great Usually we have no problems with services here. This time wasn't as great. My wife brought my car there to have it serviced while I was at work. My ap Usually we have no problems with services here. This time wasn't as great. My wife brought my car there to have it serviced while I was at work. My appointment was for 9:30. The man asked her if she was dropping it off or if she was going to wait. She said she was going to wait. I was not there. I was at work. When I went to lunch at 10:30, I had a voicemail, a text and an email from y'all. The text and the email said there were things that needed my approval. The voicemail said I needed a new battery and a new air filter. I called my wife and asked her about it and she said that nobody had said anything to her about it. So, I'm not sure how y'all decide when a battery needs to be replaced, but I haven't had any problem with it. As far as the filter goes, y'all used to bring it out and show it to the person, but again, y'all didn't say anything to my wife. After I talked to my wife, she went up and asked how much longer it was going to be and the man said it was ready, but he didn't tell her how long it had been ready. He never even came and told her that it was ready. Again, we usually have good experiences, but this one is definitely the worst. She said the people were friendly, so no problems there. More

Appreciated With second car from Med Center Mazda, over the years of service, Barry Sundman has excelled providing above + beyond customer service often on short With second car from Med Center Mazda, over the years of service, Barry Sundman has excelled providing above + beyond customer service often on short notice, really appreciated! More

Professional, Friendly, Quality Results We have purchased all of our vehicles from Med Center for the past 10 years and have also used their service department for repairs and preventative m We have purchased all of our vehicles from Med Center for the past 10 years and have also used their service department for repairs and preventative maintenance. Both Barry and James are professional, friendly and have only provided quality results for us. More