Med Center Mazda - Service Center

I had a 2:30 appt and it still took almost 2 hrs while I waited. I found this ridiculous! Terrible service! This has happened several times. There is never any indication that they care. The only friendly waited. I found this ridiculous! Terrible service! This has happened several times. There is never any indication that they care. The only friendly person was the lady at check out. As soon as my service package of oil changes have been used, I will be taking my business elsewhere. What’s the point of an appointment. More

Never received quote on scratch repairs that were requested. Otherwise the repair of recall was efficient and pick up of vehicle and loaner vehicle good. requested. Otherwise the repair of recall was efficient and pick up of vehicle and loaner vehicle good. More

Great people to work with Everyone I spoke to was upbeat knew facts about the cx30 I came for an oil change and decided to trade.The three people who helped knew what they were Everyone I spoke to was upbeat knew facts about the cx30 I came for an oil change and decided to trade.The three people who helped knew what they were talking about and put it all to my best use thank you More

Love MedCenter Mazda Service Dept. They are attentive, efficient, effective and handsome to boot. Always a pleasant experience and I make a new friend every time in the waiting area. efficient, effective and handsome to boot. Always a pleasant experience and I make a new friend every time in the waiting area. More

Had a old Mazda checked out by service dept. The dealership is very clean and staff is helpful. I received prompt service and I trust the analysis of my vehicle. I would recommend this dealership to dealership is very clean and staff is helpful. I received prompt service and I trust the analysis of my vehicle. I would recommend this dealership to friends and family. More

Team did provide a loaner while working on my car (it needed a battery and fuse box-$30 part). I could’ve done myself if I had a spare Mazda fuse box. However $125 for labor to unscrew 4 bolts and clean needed a battery and fuse box-$30 part). I could’ve done myself if I had a spare Mazda fuse box. However $125 for labor to unscrew 4 bolts and clean the battery rather than replace seems mighty excessive. Took 4 days to finish this as well. I didn’t receive a call - I had to keep asking “is it ready yet?” I will not be returning. I work in service and know how customers can respond emotionally and it comes across poorly. Please understand these words were carefully chosen and thought-out and it hurts to leave negative feedback. However I feel this is fair as I would’ve expected this feedback had I treated a customer this same way. More

Always Amazing!! I could never say enough good things about the Med Center Mazda team. I've never had such a positive car buying experience and even when telling my fr I could never say enough good things about the Med Center Mazda team. I've never had such a positive car buying experience and even when telling my friends, they can't fathom that level of customer satisfaction. I will NEVER go anywhere else to buy a car! More

Caring! Respectful! Timely! The check in process was easy and everyone was so helpful. This dealership will not disappoint you so don't delay - get there today! and everyone was so helpful. This dealership will not disappoint you so don't delay - get there today! More

Nice amenities as you wait but the problem with my car still exist. Also checking the warranty wasn't their first step. During check out I was told to sign papers without being told what they were still exist. Also checking the warranty wasn't their first step. During check out I was told to sign papers without being told what they were More

6 month service Every time I schedule service for my car I have an enjoyable experience.... from arrival to leaving. Barry is always super helpful as well as Brian. Every time I schedule service for my car I have an enjoyable experience.... from arrival to leaving. Barry is always super helpful as well as Brian. They both explain things/service if I need any repairs. The payment process is easy and the cashier clerks are also friendly. The new facilities are beautiful! Thanks for every thing and making my visits easy and stress free! Michelle More