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Med Center Mazda - Service Center

Pelham, AL

4.7
1,714 Reviews

1,714 Reviews of Med Center Mazda - Service Center

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October 02, 2020

The people in the service department were helpful. My car was fixed correctly the first time and has been performing as expected since the repair. They were helpful and friendly and explained what neede More

by HULSEYPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
September 30, 2020

My 2017 Mazda6 was due for the 25k service. Barry discussed my service options, and my requested additional maintenance request. Both Barry and James were very helpful and courteous. Service departme More

by Mazda6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
September 29, 2020

I found the service timely and friendly. Dealership was attractive, comfortable and very clean. Parts were not available for repair of recall of my running lights. More

by EAJCARLISLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
September 24, 2020

I was generally very happy with my service, with two small exceptions: 1. I have noted this before, and even received an email apology, but I AGAIN noticed the service adviser using the bonnet of my ca More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
September 17, 2020

The service didn't take long. Car service reps wasn't very inviting and no greeting and stiff engagement the auto tech was had least smile in talking. More

by EJAY1312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
September 17, 2020

Excellent service. Service and cashier personnel were friendly and efficient. Waiting area was modern, clean, and stocked with snacks/beverages. Overall, a very pleasant experience. More

by depdawg12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

Flexibility was extended towards me running late with a nice attitude. I appreciate that. Reasonable explanation of services was provided before performing the service. Prompt More

by dansby.dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
September 12, 2020

Service after the sales is the only thing I consider when I purchase new vehicles. Med Center Mazda has never disappointed me. great dealership and staff More

by BIBLENHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
September 11, 2020

Appointment taken on time and recall item replaced in timely manner. Very professional by all staff members. Will use them for my next service issue also. More

by b.waldrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

Very professional Everyone made it an easy experience No awkward moments Ihad the collision center fix my Mazda after my accident Tony and his crew were friendly and speedy More

by TEA57ROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
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