Med Center Mazda - Service Center
Pelham, AL
1,714 Reviews of Med Center Mazda - Service Center
Had some strange electrical problems and dropped my car off on 12/29. I knew they were slammed and short handed but said they would do what they could. My vehicle was repaired and I was notified by text th off on 12/29. I knew they were slammed and short handed but said they would do what they could. My vehicle was repaired and I was notified by text the next day. Awesome service and great communication. More
Great service! Appreciate the awesome care provided by the friendly service team members. We can always count on them to ensure our experience is memorable. Keep up the good work! the friendly service team members. We can always count on them to ensure our experience is memorable. Keep up the good work! More
The waiting area was clean and nice place to wait for the time there. The staff is always so friendly and helpful. Love the new video review of maintenance inspection! time there. The staff is always so friendly and helpful. Love the new video review of maintenance inspection! More
James worked us in for a headlight restoration and bulb replacement, both the quality of work and price were on point. The restoration and bulbs greatly improved the visibility of our 2011 Mazda 3 and woul replacement, both the quality of work and price were on point. The restoration and bulbs greatly improved the visibility of our 2011 Mazda 3 and would recommend this process More
First of all they have good coffee and a nice waiting area. From the time I gave him the key to the time they returned it took about 30 minutes. area. From the time I gave him the key to the time they returned it took about 30 minutes. More
Was told I needed new rear brake pads at previous service. Scheduled my appt., dropped off vehicle, 3 hrs later after no call or text returned to dealer to be told I didn't need new brake pads. No re service. Scheduled my appt., dropped off vehicle, 3 hrs later after no call or text returned to dealer to be told I didn't need new brake pads. No reason was give as to why they kept my car so long, no apology was given, they acted like it was no big deal that they wasted 3 hrs of my time. More
Timely prompt courteous service as always. Lounge area was clean and inviting. Showroom causes visitors to dream above and beyond limitations. All of the above combine to guarantee repeat customers. was clean and inviting. Showroom causes visitors to dream above and beyond limitations. All of the above combine to guarantee repeat customers. More
Barry is professional, very understanding and informative about the service of my CX-5. My maintenance appointment was prompt and work was completed in a very timely manner. about the service of my CX-5. My maintenance appointment was prompt and work was completed in a very timely manner. More
First there was no knowledge about what had been done to fix my car car. The advisor said the battery was just charged, and the car test driven down the road. The manager said the battery was replaced, but fix my car car. The advisor said the battery was just charged, and the car test driven down the road. The manager said the battery was replaced, but the car was not driven. The tech who's number was used was not the one who performed the work, and nobody was sure who did it. The car was not even inspected, as per Mazda requirements and no inspection sheet was made available to me. Because of this, the tires were low on air causing the light to be on and I was forced to pull off the road and fill up my tires. The service department lacked any leadership or customer service and offered no explanation for their poor work. More