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Med Center Mazda - Service Center

Pelham, AL

4.7
1,714 Reviews

1,714 Reviews of Med Center Mazda - Service Center

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January 05, 2021

Had some strange electrical problems and dropped my car off on 12/29. I knew they were slammed and short handed but said they would do what they could. My vehicle was repaired and I was notified by text th More

by HFORSYTHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Jan 07, 2021 -

Med Center Mazda responded

Thanks for the kind words. i love it when we can get it right and do it quickly.

January 05, 2021

Great service and friendly staff. Asked for a loaner and they were able to do so. Would definitely recommend! We love the Apple car play! More

by Titahardman68
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
Jan 07, 2021 -

Med Center Mazda responded

Thanks for the kind words, you will love the Carplay. it is great!

January 01, 2021

Great service! Appreciate the awesome care provided by the friendly service team members. We can always count on them to ensure our experience is memorable. Keep up the good work! More

by Qahuntley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
December 30, 2020

The waiting area was clean and nice place to wait for the time there. The staff is always so friendly and helpful. Love the new video review of maintenance inspection! More

by JDSCHOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
December 29, 2020

James worked us in for a headlight restoration and bulb replacement, both the quality of work and price were on point. The restoration and bulbs greatly improved the visibility of our 2011 Mazda 3 and woul More

by cdesposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
December 26, 2020

First of all they have good coffee and a nice waiting area. From the time I gave him the key to the time they returned it took about 30 minutes. More

by RSHADDIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Mansel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the name but the lady on the finance department at the counter was great.
December 23, 2020

Was told I needed new rear brake pads at previous service. Scheduled my appt., dropped off vehicle, 3 hrs later after no call or text returned to dealer to be told I didn't need new brake pads. No re More

by MEM0
Recommend Dealer
No
Employees Worked With
Barry Sundman
December 19, 2020

Timely prompt courteous service as always. Lounge area was clean and inviting. Showroom causes visitors to dream above and beyond limitations. All of the above combine to guarantee repeat customers. More

by COLE4350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger McWhorter, Barry Sundman
December 15, 2020

Barry is professional, very understanding and informative about the service of my CX-5. My maintenance appointment was prompt and work was completed in a very timely manner. More

by pennyweldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
December 15, 2020

First there was no knowledge about what had been done to fix my car car. The advisor said the battery was just charged, and the car test driven down the road. The manager said the battery was replaced, but More

by Jholcomb200
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Barry Sundman
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