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Med Center Mazda - Service Center

Pelham, AL

4.7
1,715 Reviews

1,715 Reviews of Med Center Mazda - Service Center

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February 12, 2021

Fast, efficient service.Explain things up front for Fast, efficient service. Explain things up front for proper maintenance times for vehicle. Friendly, greet you when you walk up to service counter. More

by libby.taunton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
February 09, 2021

Very slow response. We waited on both cars for simple service/maintenance. Wife waited over an hour for oil change with an early morning appt. Believe this was outside of Barry’s control. More

by DFINCHER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Sundman
February 09, 2021

The service was great. 2 of my issues were fixed but my other issues were not because they said they could not here here but I continuously here them every day. I wasn’t happy about that. More

by June
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
February 05, 2021

Fast, efficient, courteous. Clean waiting room with coffee, snacks. Welcome atmosphere. Quiet. I would recommend booking appointment online, as I did. Smooth, easy operation. Works well. More

by philselig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry
February 03, 2021

They were very nice and offered a loaner while mine was being serviced . I liked the text about what they found that needed to be done and the follow up responses. More

by sharit60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
February 03, 2021

The professionals at this dealership make you feel right at home all the while taking care of your vehicle and service. If there are any questions or issues they address them with you so you can decide how More

by W.STEBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
February 02, 2021

The guys at the service desk when you walk in are some of the best in the automotive industry. Looking forward to coming back soon! More

by screenname1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
January 31, 2021

They were able to repair my vehicle the same day within less than an hour for the piece of body trim that was torn off my CX-9. More

by wjrthree57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
One from the body shop. And parts.
January 28, 2021

I had my car towed from Montgomery about 65 miles away. The service advisor was great. He took care of all the issues with my car. They called me in a timely manner. I couldn’t be more pleased about the se More

by dorethasmith311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
January 23, 2021

James took care of me and my car so well!! The technician sent me a detailed video of my car so I knew what was going on. James and his team did not try to oversell me on anything, but made sure I was going More

by hlgarnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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