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Med Center Mazda - Service Center
Pelham, AL
1,716 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,716 Reviews of Med Center Mazda - Service Center
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April 19, 2021
Service time was about an hour and a half. Overall the service was good. The only downside was that when I scheduled my appointment, I mentioned using a coupon and never got a response. So my bill was hig service was good. The only downside was that when I scheduled my appointment, I mentioned using a coupon and never got a response. So my bill was higher than expected. The good thing is that they took $20 off my bill. More
by dmorgan
Verified CustomerEmployees Worked With
Barry Sundman
April 19, 2021
They accommodated my schedule, even though they technically didn't have room for it. They dropped me off back at work, and they were timely in all aspects. Communication was also great. technically didn't have room for it. They dropped me off back at work, and they were timely in all aspects. Communication was also great. More
by Eric G
Employees Worked With
Barry Sundman
April 18, 2021
The remodeled service center looked great. All the same faces in the service department is reassuring. The work was completed in a timely manner. The loaner car made the world of difference! Instead of sit faces in the service department is reassuring. The work was completed in a timely manner. The loaner car made the world of difference! Instead of sitting around the dealership for hours wasting the day, I was able to go about my business. More
by Trump2024
Employees Worked With
Barry Sundman
April 16, 2021
I filled out the online service request for my next service on my CX-5 on April 8, 2021 at 11:40 A.M. on the request I wrote down that the car was squeaking going down the road and the left blinker was service on my CX-5 on April 8, 2021 at 11:40 A.M. on the request I wrote down that the car was squeaking going down the road and the left blinker was not turning off when we were making a left turn. So when I drove up to the service entrance I gave my key to Barry Sundman and told him of the two items that needed to be looked at and repaired. I went to the waiting area that is provide by Med Center Mazda and sat down and started waiting. Well I had to go eat something because I’m a diabetic and my blood sugar was getting low. So I went to a nearby restaurant. I returned and within 10 minutes Barry Sundman told me my car was ready and my blinker problem was not turning off because I was not turning the steering wheel all the way. I told him I’ve been working on car science I was 8 years old; my father was a mechanic and I would help him and I said you don’t need to turn the wheel all the way to make a turn signal return to the neutral position. It looks like Med Center Mazada’s warranty policy is not to take the customer’s concerns serious. So I guess I’ll have to make another appointment and see if y’all can do the work that needs to be done. If this happens then I would be a happy customer. But right now I’m not😡’ More
by barry.westmoreland
Employees Worked With
Barry Sundman
April 15, 2021
Friendly staff. I was able to get the tires needed for my car and was able to get the advertised tire promotion. Barry took the time to explain all the warranty information associated with the tires. car and was able to get the advertised tire promotion. Barry took the time to explain all the warranty information associated with the tires. More
by eaa
Employees Worked With
Barry Sundman
April 12, 2021
Everything was done with no problems. The staff was courteous. I was told what the cost would be before they started the work. The only request would be to leave remote for customers so we aren’t force courteous. I was told what the cost would be before they started the work. The only request would be to leave remote for customers so we aren’t forced to watch Fox News. More
by JIMUNDERSCORETH
Employees Worked With
Other Employees :
Roger McWhorter, Barry Sundman, Bim Songer
April 08, 2021
Med Center Mazda service department (Barry and the crew) was Great, friendly, fast, economical reasonable on the $$$ , clean, spacious, waiting room! They have grade A service! was Great, friendly, fast, economical reasonable on the $$$ , clean, spacious, waiting room! They have grade A service! More
by JERSCA1
Employees Worked With
Barry Sundman
April 08, 2021
Picked up my car, had it serviced and delivered it back in a day! Love the COVID protocols! I’ll definitely be visiting you again. in a day! Love the COVID protocols! I’ll definitely be visiting you again. More
by annemarie0
Employees Worked With
April 06, 2021
I gave a three because I was returning specifically to replace a Mazda logo on my CX 9 hatchback door. When I got there they had ordered the wrong size logo. I will now wait until I return for normal serv replace a Mazda logo on my CX 9 hatchback door. When I got there they had ordered the wrong size logo. I will now wait until I return for normal service and be sure to remind them to order the correct logo when I make the appointment. More
by b.waldrop
Employees Worked With
Barry Sundman
