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Med Center Mazda - Service Center

Pelham, AL

4.7
1,716 Reviews

1,716 Reviews of Med Center Mazda - Service Center

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May 08, 2021

I made an appointment to have an oil and filter change and the tires balanced and rotated. I also wanted a general inspection because I am will be putting alot of miles on the vehicle soon. Everything wa More

by sluft.sl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
May 10, 2021 -

Med Center Mazda responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

May 08, 2021

The guys were courteous and quick, they kept me updated as I waited for my car in their customer lounge. I will keep using them More

by 2Petite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
May 10, 2021 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

May 04, 2021

Very nice dealership and friendly staff but the wait time for servicing is horrendous. Every time I come to have my car serviced I have to wait two plus hours, appointment or not. More

by SBCRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
April 29, 2021

Very efficient, I waited on my car to be serviced and it was done in a timely manner. The waiting room has snacks and drinks for free while you wait. More

by MALEDLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
Apr 30, 2021 -

Med Center Mazda responded

Thanks for the great review and for choosing us to service your vehicle. Please let us know if you have any additional questions. Safe travels!

April 29, 2021

I have used Med Center Mazda for the purchase of 3 vehicles and the service department for about 15 years. I have never been disappointed. More

by Chelsea Chick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
Apr 30, 2021 -

Med Center Mazda responded

Chelsea, Thank you for your business and loyalty to our dealership--we truly appreciate it! Safe travels!

April 29, 2021

Always a good experience when I come in. Service is great and very efficient and without rushing they still get me on and out fast More

by Ablackwell17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
Apr 30, 2021 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

April 28, 2021

Love my Mazda, and love this dealership , everyone is so friendly. We bought our Mazda the end of February it was was the best thing we ever did , the process of buying was fast and a easy . Keep up the goo More

by Mazda girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger McWhorter, Barry Sundman, Bim Songer
Apr 29, 2021 -

Med Center Mazda responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

April 27, 2021

Great service, great employees, timely, and comfortable waiting area. Thanks! We appreciate the detailed service and how quick all the work is completed. We will continue having our CX-5 serviced at Me More

by FlyVegas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
Apr 28, 2021 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 26, 2021

They did not finish an oil change and tire rotation in five hours, which is when it was supposed to be ready, but it wasn’t.. More

by PS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know the person’s name who ‘helped me.
April 21, 2021

Usual great service. Arrived with no check in problem. Oil change and tire rotation done , in and a little over an hour. Very good service. More

by STumpjumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady at checkout was great
Apr 21, 2021 -

Med Center Mazda responded

Thanks for the kind words. We aim to please!

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