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Med Center Mazda - Service Center
Pelham, AL
1,650 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,650 Reviews of Med Center Mazda - Service Center
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Verified Customer
January 11, 2021
I have a very busy schedule the service department was able to work me in without an appointment and called me when it was ready. able to work me in without an appointment and called me when it was ready. More
by charliem1963
Employees Worked With
January 10, 2021
Service was scheduled, handled and completed as expected. Staff was nice. Turn around time on service was less than an hour. It was a positive experience. Staff was nice. Turn around time on service was less than an hour. It was a positive experience. More
by thewilson5
Employees Worked With
Barry Sundman
January 08, 2021
Yes, I would recommend this service center in normal times, and I love my Mazda. The last time I was in (also during COVID), techs and employees were all wearing masks. However, during this visit, the e times, and I love my Mazda. The last time I was in (also during COVID), techs and employees were all wearing masks. However, during this visit, the employee at the service desk was on the phone without his mask. I viewed other employees through the glass walls also not masked. Yet there was a sign that customers should expect longer service times because of techs out with COVID. When I returned, the same employees and others (as well as a customer) were unmasked. I was glad I had a ride so that I didn't have to stay and wait, even though that added commuting time to my work day. More
by mharri94
Employees Worked With
I do not know. I got in and out as fast as I could.
January 06, 2021
Great! Awesome! The service department is the best, they communicated with us on the repairs and helped with our insurance company. I will definitely take my car back to them for any problem! communicated with us on the repairs and helped with our insurance company. I will definitely take my car back to them for any problem! More
by Shiflett
Employees Worked With
Barry Sundman
January 06, 2021
Good communication with the customer. The service team was timely as let me know exactly when the car was ready. No “selling” was done by the service dept was timely as let me know exactly when the car was ready. No “selling” was done by the service dept More
by Dave
January 05, 2021
Had some strange electrical problems and dropped my car off on 12/29. I knew they were slammed and short handed but said they would do what they could. My vehicle was repaired and I was notified by text th off on 12/29. I knew they were slammed and short handed but said they would do what they could. My vehicle was repaired and I was notified by text the next day. Awesome service and great communication. More
by HFORSYTHE
Employees Worked With
Bim Songer
January 01, 2021
Great service! Appreciate the awesome care provided by the friendly service team members. We can always count on them to ensure our experience is memorable. Keep up the good work! the friendly service team members. We can always count on them to ensure our experience is memorable. Keep up the good work! More
by Qahuntley
Employees Worked With
Barry Sundman
December 30, 2020
The waiting area was clean and nice place to wait for the time there. The staff is always so friendly and helpful. Love the new video review of maintenance inspection! time there. The staff is always so friendly and helpful. Love the new video review of maintenance inspection! More
by JDSCHOLL
Employees Worked With
Barry Sundman
