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Med Center Mazda - Service Center

Pelham, AL

4.7
1,650 Reviews

1,650 Reviews of Med Center Mazda - Service Center

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March 03, 2021

Staff was friendly and had my car ready when promised. Waiting area was nice and comfortable. They provided snacks and free WiFi in the waiting area. More

by SHUTTO2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
Mar 16, 2021 -

Med Center Mazda responded

Thank you for the 5-stars and kind words about our dealership! Please let us know if there is anything else we can assist you with. Safe travels!

March 02, 2021

Service area very nice and prompt James took my car in with professional care. Car was serviced within a good time frame.Quality of work very good. More

by pingpong6358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Lastrapes
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
Mar 16, 2021 -

Med Center Mazda responded

Thank you for sharing your experience with us! We appreciate your time and look forward to your next visit. Drive safe!

March 01, 2021

I always get great service from Barry. He looks for service I need and suggests appropriately. I really loved the new video I got to see of the undercarriage and inspection by the technician. More

by CONNIEBPAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
Mar 16, 2021 -

Med Center Mazda responded

Thanks for the 5-star rating, Connie! We appreciate your business and look forward to seeing you again!

February 19, 2021

Used the courtesy valet service where they bring you a car while they work on yours. What a great option and it worked great. Pleased with the price of my service. The only thing I would have preferred More

by SYWYJEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2021

Great people. New showroom and building that is top of the line. They also have a wonderful Body shop that does great work Thanks for all the help More

by tmparts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Watkins body shop manager, Barry Sundman, Bim Songer
February 12, 2021

Fast, efficient service.Explain things up front for Fast, efficient service. Explain things up front for proper maintenance times for vehicle. Friendly, greet you when you walk up to service counter. More

by libby.taunton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
February 09, 2021

Very slow response. We waited on both cars for simple service/maintenance. Wife waited over an hour for oil change with an early morning appt. Believe this was outside of Barry’s control. More

by DFINCHER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Sundman
February 09, 2021

The service was great. 2 of my issues were fixed but my other issues were not because they said they could not here here but I continuously here them every day. I wasn’t happy about that. More

by June
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
February 05, 2021

Fast, efficient, courteous. Clean waiting room with coffee, snacks. Welcome atmosphere. Quiet. I would recommend booking appointment online, as I did. Smooth, easy operation. Works well. More

by philselig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry
February 03, 2021

They were very nice and offered a loaner while mine was being serviced . I liked the text about what they found that needed to be done and the follow up responses. More

by sharit60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
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