Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Med Center Mazda - Service Center
Pelham, AL
1,650 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,650 Reviews of Med Center Mazda - Service Center
Sort by
April 28, 2021
Love my Mazda, and love this dealership , everyone is so friendly. We bought our Mazda the end of February it was was the best thing we ever did , the process of buying was fast and a easy . Keep up the goo friendly. We bought our Mazda the end of February it was was the best thing we ever did , the process of buying was fast and a easy . Keep up the good work !! More
by Mazda girl
Verified CustomerEmployees Worked With
Other Employees :
Roger McWhorter, Barry Sundman, Bim Songer
April 27, 2021
Great service, great employees, timely, and comfortable waiting area. Thanks! We appreciate the detailed service and how quick all the work is completed. We will continue having our CX-5 serviced at Me waiting area. Thanks! We appreciate the detailed service and how quick all the work is completed. We will continue having our CX-5 serviced at Med Center. More
by FlyVegas2
Employees Worked With
Barry Sundman
April 26, 2021
They did not finish an oil change and tire rotation in five hours, which is when it was supposed to be ready, but it wasn’t.. five hours, which is when it was supposed to be ready, but it wasn’t.. More
by PS
Employees Worked With
I do not know the person’s name who ‘helped me.
April 21, 2021
Usual great service. Arrived with no check in problem. Oil change and tire rotation done , in and a little over an hour. Very good service. Oil change and tire rotation done , in and a little over an hour. Very good service. More
by STumpjumper
April 19, 2021
Service time was about an hour and a half. Overall the service was good. The only downside was that when I scheduled my appointment, I mentioned using a coupon and never got a response. So my bill was hig service was good. The only downside was that when I scheduled my appointment, I mentioned using a coupon and never got a response. So my bill was higher than expected. The good thing is that they took $20 off my bill. More
by dmorgan
Employees Worked With
Barry Sundman
April 19, 2021
They accommodated my schedule, even though they technically didn't have room for it. They dropped me off back at work, and they were timely in all aspects. Communication was also great. technically didn't have room for it. They dropped me off back at work, and they were timely in all aspects. Communication was also great. More
by Eric G
Employees Worked With
Barry Sundman
April 18, 2021
The remodeled service center looked great. All the same faces in the service department is reassuring. The work was completed in a timely manner. The loaner car made the world of difference! Instead of sit faces in the service department is reassuring. The work was completed in a timely manner. The loaner car made the world of difference! Instead of sitting around the dealership for hours wasting the day, I was able to go about my business. More
by Trump2024
Employees Worked With
Barry Sundman
April 16, 2021
I filled out the online service request for my next service on my CX-5 on April 8, 2021 at 11:40 A.M. on the request I wrote down that the car was squeaking going down the road and the left blinker was service on my CX-5 on April 8, 2021 at 11:40 A.M. on the request I wrote down that the car was squeaking going down the road and the left blinker was not turning off when we were making a left turn. So when I drove up to the service entrance I gave my key to Barry Sundman and told him of the two items that needed to be looked at and repaired. I went to the waiting area that is provide by Med Center Mazda and sat down and started waiting. Well I had to go eat something because I’m a diabetic and my blood sugar was getting low. So I went to a nearby restaurant. I returned and within 10 minutes Barry Sundman told me my car was ready and my blinker problem was not turning off because I was not turning the steering wheel all the way. I told him I’ve been working on car science I was 8 years old; my father was a mechanic and I would help him and I said you don’t need to turn the wheel all the way to make a turn signal return to the neutral position. It looks like Med Center Mazada’s warranty policy is not to take the customer’s concerns serious. So I guess I’ll have to make another appointment and see if y’all can do the work that needs to be done. If this happens then I would be a happy customer. But right now I’m not😡’ More
by barry.westmoreland
Employees Worked With
Barry Sundman
April 15, 2021
Friendly staff. I was able to get the tires needed for my car and was able to get the advertised tire promotion. Barry took the time to explain all the warranty information associated with the tires. car and was able to get the advertised tire promotion. Barry took the time to explain all the warranty information associated with the tires. More
by eaa
Employees Worked With
Barry Sundman
