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Med Center Mazda - Service Center

Pelham, AL

4.7
1,858 Reviews

1,858 Reviews of Med Center Mazda - Service Center

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January 18, 2022

Integrity, friendliness, prompt service and class. What more could you want from a car dealership? More

by JSJ2851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2022 -

Med Center Mazda responded

Thanks for the kind words! We're glad you had a good experience!

January 18, 2022

Med Center Mazda has had both our car purchase business since 2011 both new and used. The other thing, they have our service business since then as well. Can you find a small mom and pop garage or chain th More

by cdesposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

We appreciate the feedback! Thanks so much for choosing us and we look forward to seeing you again.

January 18, 2022

Very efficient. Plus the waiting area very comfortable. Staff so nice and kept me informed as to my car’s progress through the service area. More

by lswanson61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 19, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

January 18, 2022

I appreciated the video sent showing me the service my car required. Very informative and professional. More

by cperkins2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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Jan 19, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We will share this with the team!

January 17, 2022

Quick, awesome, and professional service. My first visit for service there was fantastic. I definitely will go back again. More

by philfoster440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

We're glad to hear it, Phil! Drive safe.

January 16, 2022

They got the work done in the time they said it would take and did the work efficiently More

by bretlinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

Thanks for the positive review! See you again soon.

January 16, 2022

Questions were answered, I was steered in the right direction and the prices were competitive. More

by gmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

We're glad you had a good experience! Drive safe.

January 14, 2022

BIM & JAMES GREAT WORK, GOT DAUGHTERS CAR FIXED SO SHE COULD GET BACK TO SCHOOL More

by AHARLOW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LEAD TECH WHO WORKED ON CAR , Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

Thanks for the great review!

January 13, 2022

Clean, updated facilities. Snacks and drinks. Wifi, plugs, and comfortable place to work. Love the process, video, etc. Very professional. BUT no masks at all. I was uncomfortable with OMICRON spikes. More

by KCORNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

Thanks for taking the time to share your feedback, and for the great review! We apologize if you were not comfortable with the lack of masks on your visit. Please know we are still taking precautions to provide a safe experience for all our customers with proper sanitation and cleaning procedures and practicing social distancing whenever possible. If you have any questions about our response to the COVID-19 protocols we have in place, we’d love to answer them. If you don’t mind, please reach out to our General Manager Chris Martin at cmartin@medcentermazda.com so we can speak directly.

January 13, 2022

Quality service, clean, bright waiting area. Easy to schedule service online. Effective communication and explanation of recommended services. More

by Jdavenport555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 14, 2022 -

Med Center Mazda responded

Thanks for the 5-star review! We appreciate the kind words about the facility - we always want our customers to be comfortable and happy while they wait. We're glad to be able to provide friendly, knowledgeable service, and we're glad you chose us. Safe travels, and we hope to see you again in the future!

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