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Med Center Mazda - Service Center

Pelham, AL

4.7
1,857 Reviews

1,858 Reviews of Med Center Mazda - Service Center

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January 25, 2022

Bim Songer and his entire service team do a great job! They are always friendly and will work with you to provide the best possible service. More

by mj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
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Jan 26, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle. We will gladly pass along your compliments to Bill and his team. We appreciate it. Please let us know if there is anything else we can do for you. Drive safe!

January 24, 2022

Great customer service! As always they took good care of my car. Thank you Mazda! More

by fatma.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. See you soon!

January 21, 2022

We took our car to med center collision to have some damage repaired and they were fantastic. More

by taylor45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic
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Jan 24, 2022 -

Med Center Mazda responded

Taylor, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

January 21, 2022

Mazda is always very professional and timely. I can’t always trust the service and recommendations when I’m getting my car serviced. More

by mpdespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
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Jan 24, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

January 21, 2022

The service manager was polite and friendly. The video inspection made it easy to add necessary service. Online pay was easy. More

by sstamps0126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

January 21, 2022

I have used this dealership for years. I have been pleased mostly. I have asked about my brakes several times. They said they were ok at 50%. The last time, I had to get back rotors and brakes replac More

by Dscoggins0859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2022 -

Med Center Mazda responded

Thanks for leaving us a review. We're thrilled that you've been pleased previously and apologize for any miscommunication that might have occurred. We'd love to discuss the details of your visit with you further. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

January 20, 2022

Kind and keeps you informed. Notified me of problems found and fixed those minor problems. More

by dckitchendiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
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Jan 24, 2022 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

January 20, 2022

the maintenance contract pulled through just like advertised, wife is very happy with the end results. More

by mwatson3846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Tony Maxwell thumbs up, Bim Songer
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Jan 24, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

January 19, 2022

Med Center Mazda is filled with good people from the moment you walk in. They actually make car maintenance an enjoyable experience. Not to mention the AMAZING care they take of my vehicle with. More

by Pete M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Jan 20, 2022 -

Med Center Mazda responded

Thank you so much for the 5-star rating, Pete! Drive safe and we look forward to working with you again.

January 18, 2022

Appointments are convenient, Service reception is immaculate. Staff is friendly and always has a smile. Service turn arounds have been good for me, including allowing me to drop off vehicle early. More

by MAGA4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

Thanks for choosing to work with us! Have a great day!

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