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Med Center Mazda - Service Center

Pelham, AL

4.7
1,725 Reviews

1,725 Reviews of Med Center Mazda - Service Center

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July 21, 2024

I am happy with my experience with med center Mazda. I love my car and Tony was a pleasure to work with finding the right car for me. More

by swansattic2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

This dealership is easy to find, very nice accommodations, friendly, helpful staff and the service dept. is very fast and efficient. More

by LBallard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

Very informative video and the technician was very polite and helpful. Checking in and out was a breeze, as well More

by Mrstenerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

I was kept informed on what was going on with my car and the techs were very knowledgeable. More

by bradley.89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

Great work for my rotors . Vibrating steering wheel no more. Express oil created the problem and after 4 or 5 tries could not fix! More

by KS211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D J in service dept
June 27, 2024

Excellent communication very detailed with walking me through the place blend and solution much appreciation for his help More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

I took the car in and they said they would call me when parts are available. After a week, I called them back and they said that they didn’t know they were supposed to order parts then it took another week More

by Bill
Recommend Dealer
No
Employees Worked With
This was the collision center for repair of damaged car
Jun 27, 2024 -

Med Center Mazda responded

Bill, thank you for sharing your feedback. We’re delighted that the work performed on your car was excellent. However, we apologize for any inconvenience caused by communication lapses. At your earliest convenience, please feel free to reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com directly so we can address the matter further. Your satisfaction is important to us, and we hope to improve your experience.

June 23, 2024

Since the first day we came in the professional care and service has been outstanding. We bought a MX5 and a CX30. More

by tomhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

This dealerships service department is top notch. They are pleasant to deal with, and always deliver what they say they will when they say they will. I will continue to take my vehicles to them for s More

by psgoodwin0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Service Rep. Tyler was exceptional in working with us to resolve a complicated maintenance issue. Most helpful! More

by webb.bama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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