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Med Center Mazda - Service Center
Pelham, AL
1,857 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,857 Reviews of Med Center Mazda - Service Center
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February 16, 2022
Quick, prompt communication. Very considerate to work me in since my car has to be towed 100 miles. Very considerate to work me in since my car has to be towed 100 miles. More
by Fleahopgal
Verified Customer
February 11, 2022
Very clean a comfortable waiting area for service department. Helpful and courteous staff and fair pricing. department. Helpful and courteous staff and fair pricing. More
by davidlipsey70
February 11, 2022
Great service, pleasant friendly and caring staff will recommend to others. Car was ready when it was promised. recommend to others. Car was ready when it was promised. More
by pssimmon
February 10, 2022
I was at Med Center Mazda for a maintenance visit. I have been going there since 2016 when we purchased our vehicle and they have always been very friendly, reliable and quick. been going there since 2016 when we purchased our vehicle and they have always been very friendly, reliable and quick. More
by cockrellhope
February 10, 2022
Used Med Center Collision the get my bumper replaced. The staff was friendly, my car was super clean when I picked it up, and they finished everything in one day. Great experience. staff was friendly, my car was super clean when I picked it up, and they finished everything in one day. Great experience. More
by malmitch2
Employees Worked With
Roger McWhorter
February 10, 2022
The customer service team is friendly and greeted me when I arrived. The maintenance person who worked on my car was also very helpful in the inspection video. I arrived. The maintenance person who worked on my car was also very helpful in the inspection video. More
by chharris1022
February 09, 2022
They are all very nice. They are also really accommodating to working around a tough schedule. accommodating to working around a tough schedule. More
by marissaf1977
February 09, 2022
Lackluster in personality by Service staff, but boy do they want you to do 1000 surveys. Sales and Finance were fantastic and lacking the pressure of other dealers they want you to do 1000 surveys. Sales and Finance were fantastic and lacking the pressure of other dealers More
by bdefanti
February 09, 2022
Quick and easy with an appointment. Quick and easy with an appointment. That is all. an appointment. That is all. More
by amerikanpiekg
Employees Worked With
February 08, 2022
Nice waiting area with drinks and snacks, definitely incentive for me to get my car serviced there since I can wait in comfort. However, price charged on a blown bulb was higher than what I was quoted incentive for me to get my car serviced there since I can wait in comfort. However, price charged on a blown bulb was higher than what I was quoted verbally when they asked if I wanted to get it replaced there and wasn't included in the written service for virtual approval as it was identified after the electronic service report.....didn't love that. Also thought the advisor could have been more willing to help when asked for advice regarding tire replacement that was recommended, rather I felt like I was bothering him by his reaction and he said he doesn't know since he didn't sell me the tires....which is true but I did still buy them from Mazda Pelham, so seems like me asking some questions would be reasonable. I don't know, maybe not. I do think the new multipoint inspection video that they do now is really cool though and a huge plus. More
by UAARIEL
Employees Worked With
