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Med Center Mazda - Service Center

Pelham, AL

4.7
1,650 Reviews

1,650 Reviews of Med Center Mazda - Service Center

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July 16, 2021

Awesome, still waiting on part that’s been on backup for about 5 months already now . Only thing that I’ve been waiting on, but other than that . Very smooth More

by Amin569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
Jul 19, 2021 -

Med Center Mazda responded

That’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

July 13, 2021

Told something would take 4 hours car was given back to me in 30 minutes, drive car back to Trussvillle only to find out it had not been fixed. Had to bring the car back again and wait the 4 hours for rep More

by Frank Shew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Sundman
Aug 02, 2021 -

Med Center Mazda responded

Thank you for the review, Frank. We’d like to speak with you directly so we can get some more details about your visit. When you can, please contact our General Manager Chris at cmartin@medcentermazda.com to discuss. Thank you again.

July 13, 2021

I am always satisfied with my service, the work on my vehicle as well as the customer service is always great! My last visit was unplanned, but I was able to have my problem fixed and still received cour More

by alisoncannon02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
Jul 15, 2021 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

July 10, 2021

I had my Mazda in two different dealerships & was told by both all it needed was tires.Neither offered to sale me tires I had to take it elsewhere to get it fixed. Terrible that they would not listen to me. More

by spottedspikeman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Sundman
July 09, 2021

The service surprised me. The video explaining the issues really helped with the decision on what to get repaired. Definitely a needed and very worthwhile effort on their part. More

by Jra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
Jul 12, 2021 -

Med Center Mazda responded

Thank you for trusting us with your vehicle. We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

July 09, 2021

Great service. They have made the process practically self sustainable. I really enjoy the virtual update of the repairs that needs to be completed on the vehicle. More

by willboone813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
Jul 12, 2021 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with.

July 08, 2021

Easy to schedule maintenance and work was done quickly. Some confusion when next maintenance due. Best to by mileage or time? Whichever comes first. Done More

by jbonner5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
Jul 09, 2021 -

Med Center Mazda responded

Thanks for the awesome review! We appreciate your business and hope to see you again!

July 06, 2021

Awesome service. Friendly advisor and staff. Very professional mazda team. They greet you with a smile and they are always looking out for the customer. More

by JOVAN98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
Jul 07, 2021 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We look forward to seeing you again!

July 05, 2021

Easy to get an appointment and comfortable waiting area. Do NOT like to have to listen to fox news the whole time though. More

by JESSANNH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Sundman
Jul 05, 2021 -

Med Center Mazda responded

Thanks for the great review. (Next time, just ask anyone in sales or service and we will give you the TV remote and let you drive. We dont pick any particular station , since we aren't usually watching) :) Thanks again!

July 04, 2021

In and out quickly. Everyone is nice and friendly. Clean and modern waiting area with tv and free refreshments. Overall a great place and experience. More

by ZOSO1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Jul 06, 2021 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us. Feel free to stop by if you have any questions or give us a call. Happy driving!

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