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Med Center Mazda - Service Center

Pelham, AL

4.7
1,650 Reviews

1,650 Reviews of Med Center Mazda - Service Center

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September 13, 2021

Great customer service every visit! They went out of their way to make the process as seemless as possible from beginning to end. More

by MzTrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure but they were all great!
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Sep 14, 2021 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

September 13, 2021

The waiting area was really nice and the staff was friendly. The oil change did not take long, probably about an hour. More

by FLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2021 -

Med Center Mazda responded

Thanks so much for the 5-star review! We're so happy that you had a great experience with us. Safe travels, and we hope to work with you again in the future!

September 13, 2021

Excellent service! Comfortable waiting area. Everything done was explained to me and an estimate was given. More

by momdoc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
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Sep 14, 2021 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

September 11, 2021

I love having my car serviced at Med City Mazda. They keep you aware of how your service is going via text and video and the waiting area is neat and clean.. More

by cynthia820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2021 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

September 11, 2021

Everything that I asked for to be done was done, but it just took too long.I feel that it should not of taken more than 45 minutes, but it was closer to an hour and a half. More

by bull_ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was not one of the ones with a picture shown
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Sep 13, 2021 -

Med Center Mazda responded

Thanks for taking the time to share your feedback. We appreciate your business and thank you for your patience. Drive safe, and we look forward to working with you again in the future!

September 11, 2021

A great job thanks looking forward to another excellent experience. I will recommend your VIP service to others and they will surely keep them coming in. More

by lindaharrris0508
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2021 -

Med Center Mazda responded

Linda, thanks for the kind words and great review! We look forward to working with you again in the future.

September 10, 2021

Great work good great a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a plus More

by chapmans4517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
Report | Print
Sep 13, 2021 -

Med Center Mazda responded

Thanks so much for your kind words and the great review! We're so happy to hear we gave you A+ service. Safe travels! We look forward to working with you again in the future.

September 01, 2021

Came in for rotors causing car to stop roughly! Ended up having to get front and back brakes and rotors which was more than I wanted to spend but at least now my car is safer to drive! More

by TBEA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe is actually the new Barry, he was nice and tried to make sure the cost was not too outrageous , Barry Sundman
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Sep 02, 2021 -

Med Center Mazda responded

Thanks for the great review! We're so glad that we were able to get your vehicle running safely again. We appreciate your business and hope to work with you again in the future. Happy driving!

August 31, 2021

James kept me informed on the progress of my service every step of the way. Explained in detail what was happening. Couldn't ask for a better service team! Thank you! More

by MOOCAT16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2021 -

Med Center Mazda responded

Thanks for the kind words and 5-star review! We're so glad our service team could keep you up to date about what was happening with your vehicle and share their knowledge. Thank you for choosing us to service your vehicle and we look forward to working with you again in the future.

August 30, 2021

Service was great. I think the Check out person could have been more friendly, but it was a great experience. Definitely be back and am so thankful the service crew helped me get everything squared away More

by Chelseannkatherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2021 -

Med Center Mazda responded

Thank you for the kind words and great review. We're glad you had a great experience with our team and were able to get your car service taken care of. We value your business and look forward to seeing you again in the future!

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