Med Center Mazda - Service Center

Great customer service. One of the cleanest and well put together showrooms. Service prices listed in lobby and significantly lower than competitors. If you're looking to bu One of the cleanest and well put together showrooms. Service prices listed in lobby and significantly lower than competitors. If you're looking to buy, ask for Keith, one of the best salesmen I have ever worked with. More

James and Cindy took good care of us. We appreciate that and it would affect our decision to buy a Mazda in the future.. We appreciate that and it would affect our decision to buy a Mazda in the future.. More

I was initially upset. I called several times over two weeks to schedule service and never reached anyone but left 2 messages on VM and never got a call back. I ended up d I called several times over two weeks to schedule service and never reached anyone but left 2 messages on VM and never got a call back. I ended up driving from homewood to med center to personally talk with someone to schedule service since I could not reach anyone by phone. I was a bit mad and spoke with the first person I saw. Tyler who was the brunt of my anger. He took care of my concern and scheduled my maintenance appt.and handled everything very professionally. I apologized about being upset. I travel a lot and it’s much easier for me to be able to handle setting appointments by phone rather than find time to drive to the dealership to talk a person One of the messages I left was when I was transferred to the scheduler. Ther person who transferd call said she would call me back if she wasn’t there. I waited the rest of the day and never heard back. She did call the next day because she said was off the day I called which is absolutely fine, but what why I told she was there. I would just like to know the appropriate number I need to call to talk with someone rather than leave any more messages. Thank you. More

Very informative when I asked a question & helpful & very kind. Thank you for the snack kind. Thank you for the snack More

Thank you James for getting my CX9 back on track! You are top notch. Michael Latta You are top notch. Michael Latta More

Bring back the shuttle service or pay for Uber rides. It cost me almost $30 to pick up my car riding with Uber. It cost me almost $30 to pick up my car riding with Uber. More

Staff is very helpful and professional. Mechanic made slight mistake not installing all plastic clips on undercarriage and bumper after a radiator replacement. Soon as I pulled off it dragg Mechanic made slight mistake not installing all plastic clips on undercarriage and bumper after a radiator replacement. Soon as I pulled off it dragged the ground. was given loaner vehicle for the day as shop mechanics were now gone. Was kinda an inconvenience as I was going out of town the next day at 12 but James made the accommodations and made sure my car was ready by then. More

Very professional. From the beginning of my purchase until my first service appointment. I felt very taken care of. From the beginning of my purchase until my first service appointment. I felt very taken care of. More

Great service, easy check-in and waiting area for customers. Much better experience than other service centers customers. Much better experience than other service centers More