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Med Center Mazda - Service Center

Pelham, AL

4.7
1,650 Reviews

1,650 Reviews of Med Center Mazda - Service Center

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October 30, 2021

I needed help dt engine leak, but it happened on the day when ATT was down, and consequently all systems were down. However, the staff generously made the repair happen, anyway! A senior mechanic was there More

by selglo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 01, 2021 -

Med Center Mazda responded

Thanks for the great review! We're glad we were still able to help and appreciate you working with us that day! We value your business and look forward to working with you again in the future. Safe travels!

October 26, 2021

I have been pleased with service each and every interaction I have had. Super experience always More

by drthornton
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian?, Barry Sundman, Bim Songer
Oct 27, 2021 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Have a wonderful day!

October 22, 2021

Nice staff and a nice sitting area to sit as I’m waiting on my car. More

by clellsgirl
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Oct 26, 2021 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. Hope to see you again in the near future!

October 22, 2021

Efficient, professional, friendly!Efficient, Efficient, professional, friendly! Efficient, professional, friendly Efficient, professional, friendly Efficient, professional, friendly Efficie More

by Kathylo1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Oct 26, 2021 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. Have a wonderful day!

October 21, 2021

I have always loved this dealership. Love how they send me a text while inspecting. I have been using this dealership since 2005 without problems. After paying, and going to leave, I opened my car door t More

by Pkirby45
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever moved car to pick up area-this was NO joke!!!
Dec 06, 2021 -

Med Center Mazda responded

Thank you for your review. Even though we discussed this by phone after your review, I wanted to respond to the review for others to see. We try and make sure we respond to all reviews, good and bad. This smell was caused by the fuel induction cleaning performed on your vehicle, and did clear out within a couple hours. We failed to mention that to you when you received your vehicle back from the service department. That is a mistake on our part and we have discussed with our service personnel to prevent a similar situation from occurring in the future. Thank you for your business and we will do better next time.

October 21, 2021

Always good service and accommodations when I take my car to Med Center Mazda. That is why I have been a customer since 2005. More

by Pkirby45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Med Center Mazda responded

Thanks so much for the kind words. See you soon!

October 20, 2021

Their service department is fairly priced and does great quality work. I highly recommend getting all Mazda repairs done here. More

by sacker12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Oct 21, 2021 -

Med Center Mazda responded

Thanks for the great review! We're glad to hear you had a great experience with us! Hope to see you again soon!

October 18, 2021

Excellent service and communication as always! Made sure I was satisfied with the service and provided future recommendations More

by mj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Med Center Mazda responded

Thanks for the great review! We're happy we were able to provide you with excellent service. Thank you for choosing us to service your vehicle. We look forward to working with you again.

October 12, 2021

The staff at Med Center Mazda are very kind and helpful. They do whatever they can to make your visits smooth, and I’ve never had a bad experience with them. More

by kaymontalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morris
Oct 13, 2021 -

Med Center Mazda responded

Thanks so much for the great review and kind words! We're glad you had a great experience with us and hope to see you again soon!

October 12, 2021

Appt was on time! Abc representative was polite and knowledgeable! Abc was completed in a timely fashion! Very impressed with waiting area! More

by Larry Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman
Oct 14, 2021 -

Med Center Mazda responded

Larry, Thanks for taking the time to leave this review. We're happy to hear you were happy with your service. Hope to see you again soon, and have a great day!

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