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Med Center Mazda - Service Center

Pelham, AL

4.7
1,650 Reviews

1,650 Reviews of Med Center Mazda - Service Center

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November 05, 2021

Courtesy in service department and all employees.Sales and service departments have caring and knowledgeable associates assisting you. More

by STumpjumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
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Nov 08, 2021 -

Med Center Mazda responded

We’re so happy to hear you had a good experience. We look forward to seeing you again soon!

November 05, 2021

I love making the drive from Montgomery to Pelham because I know that the service will be efficient, expert, and friendly. The waiting area is comfortable and WiFi much appreciated. I was able to telework wh More

by GOERKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe - so friendly and efficient! And Jim came to say hello before I left.
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Nov 08, 2021 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

November 04, 2021

They were very professional. I really enjoy working with the service dep. There is a nice waiting area with wifi More

by Lburrowes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service
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Nov 05, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're happy to hear you had a great experience with us, and look forward to seeing you again! Safe travels!

November 04, 2021

It's easy to make appointment. Service did not take too long. Comfort guest waiting room. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Nov 05, 2021 -

Med Center Mazda responded

Liz, Thanks for the great review! We're happy it was easy to make an appointment and that your car's service didn't take too long. We appreciate your business and look forward to working with you again in the future.

November 03, 2021

Very efficient service. Staff is courteous. Explained services needed and kept me up-to-date throughout the process. More

by Flippernp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
DeWayne Williams
Adam Eaves
Other Employees : Bim Songer
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Nov 04, 2021 -

Med Center Mazda responded

Thanks for the review. We will share this with the team!

November 02, 2021

The dealership has been timely ,and willing to answer questions when needed. My wife and I are happy with the service that has been rendered. More

by MUFNMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2021 -

Med Center Mazda responded

Thanks for the great review! We're very happy to hear you're happy with our service. We appreciate your business, and look forward to working with you again in the future!

November 02, 2021

Friendly people,good service ,very nice facility, I would recommend to anyone looking for service or to purchase a vehicle. More

by Pablok33365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2021 -

Med Center Mazda responded

Thank you for the constructive criticism, and sorry we couldn’t make it a 5-star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management.

November 01, 2021

Vic and Mike were the best our two vehicles loo k brand spanking new and we are very happy More

by jukeboxhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic and Mike
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Nov 02, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're glad we were able to help you with your vehicles and look forward to working with you again in the future!

November 01, 2021

Poor service waited 4 hours before car ready had to inquire about vehicle ,n information from tech on vehicle More

by ssinglll
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Sundman, Bim Songer
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November 01, 2021

We love Med Center Mazda! They take great care of our vehicles! They take the time do a full inspection and keep everything well maintained and safe! More

by deemanning4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Nov 02, 2021 -

Med Center Mazda responded

We love our customers! Thanks for the 5-star review! We're happy to have the chance to keep your car running safely and smoothly. We hope to work with you again in the future. Safe travels!

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