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Med Center Mazda - Service Center

Pelham, AL

4.7
1,857 Reviews

1,857 Reviews of Med Center Mazda - Service Center

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April 18, 2022

I was met early at service bay and my vehicle was taken back quickly. Service was thorough and vehicle returned in good order. Very pleased with experience. More

by larrywaynehyche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Apr 19, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

April 16, 2022

Friendly staff. Still have an issue to resolve with infotainment. This is my second visit for service. I will be back. More

by JWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Apr 18, 2022 -

Med Center Mazda responded

Thanks for your review. We look forward to assisting you with your infotainment issue in the future. We are excited to work with you again.

April 16, 2022

I am really impressed with the entire dealership. The service center is very updated in its communication. That is a good thing. I am used to a more people oriented service center. I am accustomed to More

by LEFenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 16, 2022

Was very Precise, and has a nice waiting room and the checkout was very easy. More

by ssc79
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We look forward to seeing you again soon!

April 16, 2022

We got there a little early and they took us right on on for service. More

by Lindafjohnson104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Apr 18, 2022 -

Lindafjohnson104 responded

We got there a little early and they took our car right on in for service.

Apr 18, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We're pleased that you enjoyed your service and look forward to seeing you again!

April 16, 2022

I am very pleased with the quality of service that I receive. I would recommend the dealership to other Mazda owners. More

by kalexander6274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Apr 18, 2022 -

Med Center Mazda responded

We really appreciate you taking the time to leave us such a great review! Please reach out if you have any questions and we look forward to working with you again in the future.

April 16, 2022

I really liked the text messages during the service so I could decide and nothing was a surprise. More

by angiq2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Apr 18, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 15, 2022

All of the service staff was friendly and helpful on the phone and in person. More

by danamodom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. We will share this with the team!

April 15, 2022

Med Center Mazda is the best dealership in the Metro Birmingham area. They go over and above regarding customer service. More

by lyle58d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

April 15, 2022

Pleased with the service experience. My concerns were remedied in a quick efficient manner here. More

by TURPENNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Med Center Mazda responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

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