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Med Center Mazda - Service Center

Pelham, AL

4.7
1,650 Reviews

1,650 Reviews of Med Center Mazda - Service Center

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November 17, 2021

The treatment that I received was absolutely amazing. There was no long wait for my car to be serviced. More

by chrystal_thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Nov 18, 2021 -

Med Center Mazda responded

Thank you for this great review! We're happy that you were treated with care and kindness and that your vehicle was done quickly. Our goal is to provide great customer service and we're glad to hear we succeeded. Safe travels!

November 17, 2021

Easy in and easy out. Enjoyed watching football games w/the other people there. Routine maintenance done in a very convenient and efficient manner. More

by aimeebamagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Nov 18, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're so happy we could provide great service and a comfortable place to be while you waited! We appreciate your business, and look forward to working with you again in the future.

November 17, 2021

Great service, helpful staff and they finished quicker than I expected. This was my first 5,000 mile service appointment, and I especially liked that it was free. The texting feature is also nice. More

by ARTYMESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Report | Print
Nov 19, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're happy to hear that your service appointment went so smoothly and that you enjoyed the texting feature. We appreciate your business and look forward to working with you again. Safe travels, and have a great day!

November 12, 2021

Very good service dept.very thoroughAnd experienced Very good service dept.very thorough And experienced techs.Love the videos of car inspection and texting of service staus. More

by jstephenson25288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2021 -

jstephenson25288 responded

Would recomend highly.

Nov 15, 2021 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

November 12, 2021

Always very helpful and will try to properly diagnose a problem - not just bill your for u related parts More

by Harper I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Nov 15, 2021 -

Med Center Mazda responded

Thanks for the kind words, Harper! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

November 12, 2021

The service was very quick. I went in for an oil change and tire rotation. I was out in less than an hour. I made an appointment online ahead of time. More

by kotab91
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

November 12, 2021

The service department was wonderful. They were polite and courteous. The work was performed quicker than was estimated. Thank you More

by sddubrinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Nov 15, 2021 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

November 11, 2021

The person on the phone was not informative and seemed to not be interested in scheduling the appointment in a timely manner More

by Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I am not sure
Report | Print
November 08, 2021

We have always been treated warmly and professionally by the service writer. The waiting area is comfortable. More

by jennifer.f.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2021 -

Med Center Mazda responded

Jennifer, Thanks for the great review! We're so happy to hear that you have consistently had a good experience with us when coming in for service. Thank you for choosing us. We look forward to seeing you again!

November 05, 2021

Greeted with professionalism and a warm smile that let me know everything was going to be alright with my car. From the first contact by phone to the final day when I picked my car up every experience was ex More

by pholcomb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chance
Report | Print
Nov 05, 2021 -

Med Center Mazda responded

Thank you for the kind words. Our Collision Center really goes the extra mile to give an excellent result.

Nov 05, 2021 -

pholcomb17 responded

After all the repairs were completed, Med Center Mazda detailed my car inside and out. Yes, they definitely go over and beyond. Highly recommend Med Center Mazda Collision. Thank you!

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