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Med Center Mazda - Service Center

Pelham, AL

4.7
1,652 Reviews

1,653 Reviews of Med Center Mazda - Service Center

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December 01, 2021

Excellent service. All service techs and sales force work hard to make sure customers are happy and pleased. No complaints at all with med center Mazda. More

by BKACHELHOFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Dec 02, 2021 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

December 01, 2021

Great customer service. Appointment was easy to make and they finished in about an hour. Waiting area is very nice! More

by adelgrec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Med Center Mazda responded

Thanks for this wonderful review! We're happy to hear you had a great experience with us and felt comfortable in our waiting area. We look forward to working with you again in the future. Safe travels!

November 29, 2021

This dealership takes good care if its customers. Never tried to do anything add on service to make a profit.Keeps you informed on your vehicle maintenance. More

by davidm110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Nov 30, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're happy we were able to provide great service to you and keep you informed on what your vehicle needed. We appreciate your business and look forward to working with you again in the future. Safe travels!

November 29, 2021

Clean, friendly, relaxing environment while you wait for your car to be serviced or if you’re looking to purchase, buy or lease…either way you will enjoy your experience there! The employees are all wonderf More

by Jacqui K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 30, 2021 -

Med Center Mazda responded

Jacqui, Thanks for the kind words and great review! We're so happy to be able to provide a friendly, relaxing atmosphere for you while we take care of your vehicle. We appreciate you choosing us and hope to see you again soon! Safe travels!

November 27, 2021

Friendly customer service with a clean and comfortable waiting area. The service was completed quickly aswell More

by coltonrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 30, 2021 -

Med Center Mazda responded

That’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

November 26, 2021

Everyone at the service center was very nice and professional and the job was done very quickly but I was disappointed that my extended warranty barely covered my purchase. I obviously misunderstood More

by Mazdaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

After the 100,000 mile job was done, I noticed an oil leak on my garage floor. Also there was a new-to-me vibration. I had bought 4 new tires and my husband said they might need balancing. I took the ca More

by MARTHALOVELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department staff. Don't know names.
Dec 01, 2021 -

Med Center Mazda responded

Thanks for taking the time to review us! We’re sorry to hear that after your service appointment you still have concerns about your car. We’d love a chance to speak with you directly and see what we can do to ensure your car is running smoothly. When you can, please reach out to our General Manager Chris Martin at cmartin@medcentermazda.com.

November 24, 2021

The staff was very helpfu and accommodating. I would definitely have them do my service work. Great experience!! More

by mrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 30, 2021 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. Hope you have an amazing day!

November 24, 2021

Excellent customer service. Clear communication from the technician. Easy appointment scheduling. Video showing necessary repairs. More

by vmcclanahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 30, 2021 -

Med Center Mazda responded

So glad you had a great experience. We look forward to serving you again soon!

November 20, 2021

They were very polite and appropriately thorough during my visit to service my Mazda cx5. More

by sethspanol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 22, 2021 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

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