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Med Center Mazda - Service Center

Pelham, AL

4.7
1,654 Reviews

1,654 Reviews of Med Center Mazda - Service Center

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December 11, 2021

Quick check in and reasonable wait on routine inspection, oil change and tire rotation. Book appt online. Reasonably priced. Friendly customer service. Going back for sure. More

by Monikaprewett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

December 10, 2021

Excellent service they kept us aware on everything that was taking place with the Mazda. More

by ansy0326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Dec 13, 2021 -

Med Center Mazda responded

Thanks for this great review! We're happy to hear you received excellent service and were kept up to date on the latest on your Mazda. Thanks for choosing us and we look forward to working with you again in the future!

December 07, 2021

The waiting room is exceptional. It is clean, welcoming and well equipped. Although there were few other customers, however, they seemed ambivalent and the service was adequate More

by burear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I had three service staff interact with me and no one introduced himself
Dec 14, 2021 -

Med Center Mazda responded

Thanks for taking the time to review us! We’re sorry if you felt that you did not receive friendly, attentive service from our team, or if there was any lack of service. Please know that’s not the kind of experience we want anyone to have with us. We’d love a chance to speak with you directly to find out more about what happened. When you’re able, please reach out to our General Manager Chris Martin at cmartin@medcentermazda.com.

December 06, 2021

I didn't have an appointment, but needed some work expedited after driving a long way. A very friendly Rep said he would do his best to work me in as quickly as possible. I know what that usually mean More

by jwappling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Dec 07, 2021 -

Med Center Mazda responded

Thanks for the kind words and 5-star review! We're happy to have been able to help you get your car running smoothly. We appreciate your business and look forward to working with you again in the future. Safe travels!

December 06, 2021

I have purchased all of my vehicles here, new and used, since Year- 2000, when they where in the UAB- area. They have always treated me right and the Service Department is exceptional. It’s headed up by Ja More

by jsnorris2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Med Center Mazda responded

Thanks for the kind words and great review! We're so happy to hear you've had a great experience with us all these years, and we appreciate your business! We're happy to provide all our customers with courteous, personal and professional service. We look forward to working with you again in the future. Happy driving!

December 06, 2021

Service Department and Dealership is great. I am probably in the minority here, but I found the airing of Fox News on the waiting area TV disgusting. More

by SP556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

I have owned three Mazda CX-9 SUV’s and Med Center Mazda has serviced all of them. I’ve also traded one CX-9 in and bought a new 2021 from Med Center. I must say the service is incomparable to any other. I More

by ufharrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're so happy to hear that you have continually experienced great service with our team, both in service and in sales. We're happy to be able to help and value your business. Happy driving!

December 04, 2021

Excellent service! James is awesome! I will continue to bring my vehicle to Med Center Mazda! More

by Marcy9701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Dec 06, 2021 -

Med Center Mazda responded

Thanks so much for the kind words. Hope to see you again in the near future!

December 04, 2021

Great service , straight to the point and job was well done and now I can work with my car with ease . Blessings More

by Amin569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Dec 06, 2021 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

December 03, 2021

I use Med Center Mazda to service my 2003 Miata. They always provide me with prompt, professional service at a reasonable price! More

by DaleS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Dec 06, 2021 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

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