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Med Center Mazda - Service Center

Pelham, AL

4.7
1,857 Reviews

1,858 Reviews of Med Center Mazda - Service Center

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May 02, 2022

My car was serviced at the body shop. The staff was very professional and courteous. As promised, repair took 3 days to complete. I would recommend them. More

by JUSTART01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kent, Vic McKim, Michael
May 04, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 30, 2022

Well run dealership with a knowledgeable staff. Everyone there is helpful and the waiting area is designed for your comfort. Quite different from some others. More

by MR.JOHN. HOLMES 42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

MR.JOHN. HOLMES 42 responded

That's what I wrote.

May 02, 2022 -

Med Center Mazda responded

Thank you for the review. Hope to see you again in the near future!

May 02, 2022 -

MR.JOHN. HOLMES 42 responded

I will definitely be there for service and any problems.

April 29, 2022

First class site, clean, comfortable, and well-staffed. My CX-5 was serviced and my questions were answered. More

by pastorog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 02, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

April 29, 2022

They were prompt, professional and friendly. I strongly recommend them for professional and great service. More

by rkirkthrasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 28, 2022

Very welcoming and nice dealership when I purchased and went back for first service. If you’re waiting for a quick service, they’re is plenty of space and tables More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Apr 29, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Hope to see you again in the near future!

April 27, 2022

I love the communication interaction immediately with your service advisor by text., unfortunately I was told the system wasn’t working because I didn’t get the video I usually get. Otherwise the service More

by aimalone7095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We'll be sure to get the video working for next time. We will share this with the team!

April 27, 2022

Good reminders, greeted me and gave clear direction, wait time was not above 3 or 4 minutes. More

by Hisc.Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. We look forward to serving you again soon!

April 27, 2022

I received my first service on my 2021 CX30. I had an appointment and arrived early. I was cordially greeted and the process began. I waited in the very clean customer area. I received a text s More

by Mazdalover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris, Bim Songer
Apr 28, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. We look forward to seeing you again soon!

April 26, 2022

I like the video they sent me to show my car’s inspection. They also have a nice waiting room. More

by KMAC1589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Apr 27, 2022 -

Med Center Mazda responded

Thanks for the review, Hope to see you again in the near future!

April 26, 2022

Service was excellent they got in and out efficiently. Contacted me in advance with any before they did repairs and gave pricing. More

by larry.graham57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Apr 27, 2022 -

Med Center Mazda responded

Larry, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

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