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Med Center Mazda - Service Center

Pelham, AL

4.7
1,857 Reviews

1,857 Reviews of Med Center Mazda - Service Center

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May 07, 2022

Me and my wife purchased our Mazda 6 over three and a half years ago from Med Center Mazda and they are the only dealership that we trust for servicing and repairing our car. The personnel at Med Center More

by johnlove.love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 09, 2022 -

Med Center Mazda responded

We appreciate the review, John. Thanks for taking the time. We appreciate the opportunity to hear from a repeat customer. We will share this with the team and look forward to seeing you again in the future!

May 07, 2022

Very friendly, the facility was clean and the people was top notch. Love it.A More

by lizfwaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. Hope to see you again in the near future!

May 06, 2022

I had an appointment for an oil change and tire rotation at 11:30am. They didn’t finish until 1:45. I can understand a wait of 1 hour for these services, but not over 2 hours! Additionally, MedCenterMaz More

by CONSUMER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Morris
May 26, 2022 -

Med Center Mazda responded

Thank you for your feedback. We are sorry that your service took longer than expected. Our service technicians do their best to ensure that every vehicle receives excellent service but sometimes it takes longer than expected. We'd love to take another look at your vehicle and help with the new issue that you've found. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

May 04, 2022

The whole experience was great. They were able to fix my issue quickly and were super kind. More

by JLH001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 05, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Hope you have an amazing day!

May 04, 2022

I just took my CX-5 for the first service - everything went fine. They started at my appointment time and finished about 90 minutes later. I was told I’d have a video of what they did but I told them I r More

by Mariah_Nowlin_Chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 05, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle, Mariah! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

May 02, 2022

I received excellent and timely service. The worker ensured I was heard and provided outcome of my service More

by dewayne234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 03, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. We will share this with the team!

May 02, 2022

This dealership always goes above and beyond for me. And they always handle every request I may have More

by jasminegs1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Med Center Mazda responded

Hi Jasmine, glad to learn your experience was a positive one. We look forward to seeing you again soon!

May 02, 2022

Good job. Courteous and kind. No problems will continue to call for routine service and major issues. More

by Accounting for Profits, Inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 03, 2022 -

Med Center Mazda responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again soon!

May 02, 2022

Easy to schedule. They were ready for me when I got there. Fast and friendly. Quick and easy. More

by bethcrowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 03, 2022 -

Med Center Mazda responded

Hi Beth, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

May 02, 2022

My car was serviced at the body shop. The staff was very professional and courteous. As promised, repair took 3 days to complete. I would recommend them. More

by JUSTART01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kent, Vic McKim, Michael
May 04, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

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