Med Center Mazda - Service Center
Pelham, AL
1,857 Reviews of Med Center Mazda - Service Center
Always an awesome job! Thanks for caring!I’ve never seen video footage before from the actual mechanic showing me and describing to me what he was working on and the condi Thanks for caring!I’ve never seen video footage before from the actual mechanic showing me and describing to me what he was working on and the condition of the parts I was seeing. So incredible! Love that! More
The process was smooth overall. Staff are not rude even if Im late as scheduled. Waiting area is neat, hotel like experience, with courtesy coffee, water and soda. Staff are not rude even if Im late as scheduled. Waiting area is neat, hotel like experience, with courtesy coffee, water and soda. More
Easy to make appointments, great communication and reasonable pricing. Clean facility and will continue to use them for car services in the future as well! reasonable pricing. Clean facility and will continue to use them for car services in the future as well! More
The service department is always helpful, efficient and professional. I am able to make my appointment online and get serviced promptly. professional. I am able to make my appointment online and get serviced promptly. More
Very nice, clean and modern facilities. Comfortable, spacious and modern waiting area. Friendly and professional staff. Comfortable, spacious and modern waiting area. Friendly and professional staff. More
It is always clean and the people are knowledgeable and friendly and not overly pushy. friendly and not overly pushy. More
Have always given a 5 star rating on service (this is my second Mazda), but seems something has changed since my prior service visit. It normally was taking less than an hour to have the oil changed and tir second Mazda), but seems something has changed since my prior service visit. It normally was taking less than an hour to have the oil changed and tires rotated. The other day it took over two and a half hours. Most of this time was making and sending me a video of the bottom of my car plus a video of the air filter and cabin filter which had been removed. Hope this is not the new norm. More
I usually have my car serviced in town because it’s much closer to where I live. However, recently my check engine light came on while I was driving near Med Center Mazda (where I had purchased my car), so closer to where I live. However, recently my check engine light came on while I was driving near Med Center Mazda (where I had purchased my car), so I stopped at the service center to have it checked. Despite not having an appointment, the customer service rep (Joey?) quickly diagnosed (at no cost to me) that the problem was likely a weak battery, and I was able to continue on to my destination in good time. Partly out of gratitude, and partly from being impressed by the courtesy, proficiency and expertise of the assistance I had received, I returned the next day to have a new battery installed. That also was performed with courtesy and expeditiously. More
They are always honest about what my car needs at the current visit. Waiting room is nice, clean and spacious. current visit. Waiting room is nice, clean and spacious. More