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Med Center Mazda - Service Center

Pelham, AL

4.7
1,654 Reviews

1,654 Reviews of Med Center Mazda - Service Center

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January 01, 2022

Very dependable and very helpful every time I come for service. Highly recommend their service department! More

by brwjsw0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry
Report | Print
Jan 04, 2022 -

Med Center Mazda responded

Thanks for the 5-star review! We're happy to have been able to provide you with great service! Thanks for choosing us, and we look forward to working with you again in the future!

December 31, 2021

Always thorough service - vehicle and customer! ❤️ real-time video interaction with mechanic! Med-Center Mazda💯 More

by JP108BAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Jan 04, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

December 29, 2021

The service at Mazda was very professional I received my car back in a timely manner the young lady upfront help me posted with everything that was going on I appreciate your service More

by baybay1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger McWhorter, Bim Songer
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Dec 30, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're happy to hear you had a great experience with our service crew, and that they were able to keep you posted on your car's status during service. Thanks for choosing us, and we look forward to working with you again in the future.

December 29, 2021

Service was fast and totally professional, friendly and safe. They didn’t over sell me! More

by crmilroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Dec 30, 2021 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

December 23, 2021

Service people were extremely helpful and friendly. Service was on time. Wait time was short. Facilities were beautiful. More

by Blandfordfred/molly15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

December 23, 2021

It was my first service visit since purchasing my car. I appreciated the video texted to me showing them checking over my vehicle. The waiting area is comfortable. I do wish they could honor the car wash co More

by jillfisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe? Not sure of last name, Bim Songer
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Dec 28, 2021 -

Med Center Mazda responded

Thanks so much for the great review! We're so glad to hear you were happy with your service visit and glad we were able to send you the video! Safe travels! We look forward to working with you again in the future!

December 21, 2021

Professional and courteous customer service. My vehicle was completely timely. The service area was very clean and organized and the waiting area was well equipped and accommodating. More

by bobviso781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Med Center Mazda responded

That’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again in the near future!

December 20, 2021

Service advisor was great. Service was quick and I was kept informed the entire time. More

by dalejoiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Dec 21, 2021 -

Med Center Mazda responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope to see you again soon!

December 19, 2021

The service was quick. However when I arrived I felt i was not greeted very well, and then another person stepped in and was taken immediately. Otherwise I was well pleased More

by cindystedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Dec 22, 2021 -

Med Center Mazda responded

Thanks for the great review! We’re sorry if you felt that you were not greeted with the utmost kindness and friendliness, or if you were not greeted quickly enough. Please know that everyone who walks through our doors is very important to us, and that we value your business. We’d love a chance to speak with you directly about this. When you can, please contact Chris at cmartin@medcentermazda.com.

December 17, 2021

So sweet, quick, and honest!!! I felt very heard and my car is doing great now! More

by cchloesimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Dec 21, 2021 -

Med Center Mazda responded

Thanks for the kind words and 5-star review! We're so happy to hear your car is doing great. Thanks for choosing us! We look forward to working with you again in the future!

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