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Med Center Mazda - Service Center

Pelham, AL

4.7
1,654 Reviews

1,654 Reviews of Med Center Mazda - Service Center

Sort by
January 17, 2022

Quick, awesome, and professional service. My first visit for service there was fantastic. I definitely will go back again. More

by philfoster440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

We're glad to hear it, Phil! Drive safe.

January 16, 2022

They got the work done in the time they said it would take and did the work efficiently More

by bretlinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

Thanks for the positive review! See you again soon.

January 16, 2022

Questions were answered, I was steered in the right direction and the prices were competitive. More

by gmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

We're glad you had a good experience! Drive safe.

January 14, 2022

BIM & JAMES GREAT WORK, GOT DAUGHTERS CAR FIXED SO SHE COULD GET BACK TO SCHOOL More

by AHARLOW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LEAD TECH WHO WORKED ON CAR , Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

Thanks for the great review!

January 13, 2022

Clean, updated facilities. Snacks and drinks. Wifi, plugs, and comfortable place to work. Love the process, video, etc. Very professional. BUT no masks at all. I was uncomfortable with OMICRON spikes. More

by KCORNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

Thanks for taking the time to share your feedback, and for the great review! We apologize if you were not comfortable with the lack of masks on your visit. Please know we are still taking precautions to provide a safe experience for all our customers with proper sanitation and cleaning procedures and practicing social distancing whenever possible. If you have any questions about our response to the COVID-19 protocols we have in place, we’d love to answer them. If you don’t mind, please reach out to our General Manager Chris Martin at cmartin@medcentermazda.com so we can speak directly.

January 13, 2022

Quality service, clean, bright waiting area. Easy to schedule service online. Effective communication and explanation of recommended services. More

by Jdavenport555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 14, 2022 -

Med Center Mazda responded

Thanks for the 5-star review! We appreciate the kind words about the facility - we always want our customers to be comfortable and happy while they wait. We're glad to be able to provide friendly, knowledgeable service, and we're glad you chose us. Safe travels, and we hope to see you again in the future!

January 13, 2022

The work was completed promptly and delivered within a normal time frame. Total time in the dealership for an oil change and tire rotation was a little over an hour. The service at the counter left a lot More

by wcbuckey87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
January 11, 2022

Med Center Mazda was so helpful & honest with my car service! I love that they send videos showing you everything they are doing and allow you to add those services the same day! More

by ashleyethomas13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berry, Bim Songer
Report | Print
Jan 12, 2022 -

Med Center Mazda responded

Thanks for this 5-star review! We're so happy to hear that you received helpful, friendly service. Thank you for the compliments on the videos, too! We're happy to be able to give our customers this insight into what's happening with their vehicle. Thank you for choosing us and look forward to working with you again in the future. Safe travels!

January 10, 2022

Excellent customer service and great service. Standard maintenance was completed timely as usual. Keep up the great work team. More

by Qahuntley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

Med Center Mazda responded

Thanks! We appreciate the positive review!

January 09, 2022

Trustworthiness. I feel safe to take my car for maintenance and not get ripped off More

by Nicoleyost45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Med Center Mazda responded

Thanks for this great review! We're grateful to have your trust, and we hope to continue to provide you with attentive, friendly and honest service in the future. Safe travels!

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