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Med Center Mazda - Service Center

Pelham, AL

4.7
1,856 Reviews

1,856 Reviews of Med Center Mazda - Service Center

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June 02, 2022

It was a very luxurious and relaxing experience, they also kept me up to date on my cars status through text messages while I was waiting. They also had snacks in the waiting area More

by monjdickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
June 01, 2022

I like the video they send with the oil change where they recommend what should be fixed. More

by adrienamero1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. We look forward to seeing you again soon!

June 01, 2022

I took my car in for scheduled maintenance. The service department sent me a video of work being done and also what needed to be replaced with estimate and you select what you want done. Appr More

by TIMOTHYSPEARSON
Recommend Dealer
Yes
Employees Worked With
Joe in service department was excellent
Jun 02, 2022 -

Med Center Mazda responded

Timothy, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

June 01, 2022

The dealership was clean and modern and all of the employees were very courteous and friendly. More

by djh0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Jun 02, 2022 -

Med Center Mazda responded

Thank you for the review. Hope to see you again soon!

June 01, 2022

Friendly staff and very good service. Always had a very good experience and timely service. More

by charles.beveridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Frey
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Jun 02, 2022 -

Med Center Mazda responded

Hi Charles, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

May 31, 2022

Unhappy faces minimal assistance could be worse seen much better elsewhere did not test battery which died a week after service visit never answer phone if it wasn’t an awesome car I’d regret buying from the More

by oliand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that you have been unable to get a hold of anyone and about your battery. We are looking into what happened as this is not the experience that we want our customers to have and would love to speak to you about this directly. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

May 31, 2022

This dealership provides professional service with no pressure on the customer. I would recommend to others. More

by gegiesides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

May 30, 2022

Friendly, efficient, modern. Excellent service and very reasonably priced. Appreciated the virtual service interface and car service video and explanation. More

by cbrown57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 31, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. We look forward to seeing you again soon!

May 30, 2022

Great service, Great staff , I loved the video when you were inspecting the car, supper cool More

by sgalicia71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 31, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

May 30, 2022

Stuck to the scheduled appointment time. Waiting area is well stocked with beverages and snacks. Comfortable seating, and friendly staff. More

by martalee06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Hope to see you again in the near future!

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