Back

Med Center Mazda - Service Center

Pelham, AL

4.7
1,654 Reviews

1,654 Reviews of Med Center Mazda - Service Center

Sort by
January 21, 2022

The service manager was polite and friendly. The video inspection made it easy to add necessary service. Online pay was easy. More

by sstamps0126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

January 21, 2022

I have used this dealership for years. I have been pleased mostly. I have asked about my brakes several times. They said they were ok at 50%. The last time, I had to get back rotors and brakes replac More

by Dscoggins0859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Med Center Mazda responded

Thanks for leaving us a review. We're thrilled that you've been pleased previously and apologize for any miscommunication that might have occurred. We'd love to discuss the details of your visit with you further. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

January 20, 2022

Kind and keeps you informed. Notified me of problems found and fixed those minor problems. More

by dckitchendiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Jan 24, 2022 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

January 20, 2022

the maintenance contract pulled through just like advertised, wife is very happy with the end results. More

by mwatson3846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Tony Maxwell thumbs up, Bim Songer
Jan 24, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

January 19, 2022

Med Center Mazda is filled with good people from the moment you walk in. They actually make car maintenance an enjoyable experience. Not to mention the AMAZING care they take of my vehicle with. More

by Pete M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jan 20, 2022 -

Med Center Mazda responded

Thank you so much for the 5-star rating, Pete! Drive safe and we look forward to working with you again.

January 18, 2022

Appointments are convenient, Service reception is immaculate. Staff is friendly and always has a smile. Service turn arounds have been good for me, including allowing me to drop off vehicle early. More

by MAGA4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 18, 2022 -

Med Center Mazda responded

Thanks for choosing to work with us! Have a great day!

January 18, 2022

Integrity, friendliness, prompt service and class. What more could you want from a car dealership? More

by JSJ2851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Med Center Mazda responded

Thanks for the kind words! We're glad you had a good experience!

January 18, 2022

Med Center Mazda has had both our car purchase business since 2011 both new and used. The other thing, they have our service business since then as well. Can you find a small mom and pop garage or chain th More

by cdesposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Jan 18, 2022 -

Med Center Mazda responded

We appreciate the feedback! Thanks so much for choosing us and we look forward to seeing you again.

January 18, 2022

Very efficient. Plus the waiting area very comfortable. Staff so nice and kept me informed as to my car’s progress through the service area. More

by lswanson61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Jan 19, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

January 18, 2022

I appreciated the video sent showing me the service my car required. Very informative and professional. More

by cperkins2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 19, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We will share this with the team!

...
110
...