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Med Center Mazda - Service Center

Pelham, AL

4.7
1,725 Reviews

1,725 Reviews of Med Center Mazda - Service Center

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September 03, 2024

Vic is wonderful. Your receptionist leaves a bit to be desired. Nice but when I spoke with her she said she would call back, but did not call back. Two times I will l More

by ckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Sep 04, 2024 -

Med Center Mazda responded

Thanks for your feedback! We're glad to hear you had a great experience with Vic. We apologize for the communication issue with our receptionist and will address it to improve our service. We appreciate your support and hope to see you again soon!

August 30, 2024

They did a very good job with the repairs, Their staff were friendly and kept me informed about the progress of the repairs. I can recommend them to anyone needing auto body repairs. More

by DHDUFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merriam and Randi
August 30, 2024

While this repair was expensive I can be assured it was needed and completed as designed More

by cdesposito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Point blank to the point no haggling great deal fast and prompt service, courteous staff More

by curtisd205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Med Center Mazda always takes great care of me and my car. I would recommend them to anyone! More

by slblair0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

James Hobbs always goes above and beyond each time we come in. Very professional, personable, and is very thorough. Customer service always 10/10. More

by MADISON25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Service prices and parts and labor are a bit costly, but they are very professional and I love the video to accompany the service request. More

by SHINA.MILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

All service work done in a timely manner. Service writer was courteous and knowledgeable. Very pleased More

by Jaye100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

I always appreciate the service. They provided a loner car and were fair with time and pricing. More

by lehughes19
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

My only new car shop. Since 2007. Thanks Matt and Joey for always delivering us the best in service. Simply the best More

by Ole Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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