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Med Center Mazda - Service Center

Pelham, AL

4.7
1,655 Reviews

1,655 Reviews of Med Center Mazda - Service Center

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February 07, 2022

Med center Mazda goes above and beyond to meet your expectations. Someone is always available to answer questions or assist. They make me want to choose Mazda forever! More

by hannashelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 08, 2022 -

Med Center Mazda responded

Hello, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again in the near future!

February 07, 2022

They're quick and efficient, the waiting area is nice and comfortable, and I'm always treated well. I especially like and appreciate Mr. Hobbs More

by roseberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Med Center Mazda responded

We're happy to hear that you enjoyed your visit. We'll share your comments with the team. We look forward to serving you again in the future.

February 07, 2022

Everyone was very pleasant. My car was serviced quickly. The waiting area was clean and well-stocked with snacks and drinks. Joey, my salesman, checked to make sure I'm still loving my Mazda... I am! The "c More

by maryramsey5628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Med Center Mazda responded

Hi Mary, we appreciate the positive feedback. It means a lot. See you soon!

February 06, 2022

We use Med Center Mazda for service on both of our Mazda autos. The online scheduling system is easy to use and the work is always completed within a reasonable time. Prices are not inflated like other serv More

by kwhwoodstix2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New service advisor, Joe. , Bim Songer
Feb 07, 2022 -

Med Center Mazda responded

Thanks for the kind words. Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

February 04, 2022

Always have a great service experience when bringing my car in. I really appreciate the full walk around video and the texting features. More

by Destin Stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 07, 2022 -

Med Center Mazda responded

Destin, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

February 03, 2022

Service was great, they went beyond what I expected. I have always been treated great.. More

by linda.driver1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Med Center Mazda responded

Thanks for the 5-star review, Linda! We're happy to hear that you enjoyed our service! Please reach out if you have any questions.

February 03, 2022

My first time getting my oil changed in my new vehicle and it was very fast and a comfortable area to wait in with drinks and snacks. Loved the video afterward of showing what all was checked! More

by davenport.lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 04, 2022 -

Med Center Mazda responded

Thank you so much for the 5-star review. We really appreciate it. Please let us know if you have any questions and we hope to see you again!

February 03, 2022

Very personable staff, enjoyed the inspection video the technician sent me during my service, and the option to add on service for additional work is very convenient. More

by tdrich28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

February 02, 2022

Fast, efficient, friendly, and professional! Very easy to do business with! I would highly recommend. More

by jbeard623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. Hope you have an amazing day!

February 01, 2022

Excellent Customer Service. Definitely satisfied with the service center. They kept me in the loop throughout the entire process. Great service like this will keep me as a loyal Mazda customer. Joe was so kn More

by drake.stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe from service department , Bim Songer
Feb 02, 2022 -

Med Center Mazda responded

That's awesome to hear, Drake! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

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