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Med Center Mazda - Service Center

Pelham, AL

4.7
1,655 Reviews

1,655 Reviews of Med Center Mazda - Service Center

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February 21, 2022

This dealership has been my go to for three Mazda vehicles. The salesman, Rubin Lapidis, goes above and beyond to make the whole car buying/leasing process a smooth and worry free experience. I hope More

by Newmanlaw07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Med Center Mazda responded

Thanks for taking the time to review us. We're happy to hear that our service has been fantastic over your last few visits. We look forward to working with you again next time. Have a great day!

February 18, 2022

I had a great experience with the service department! They were very helpful. I will use them again. More

by ffarmer316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Med Center Mazda responded

Thanks for the awesome feedback. We're glad to hear that we have another happy customer. We hope to see you again in the future. Thanks for taking the time to leave us a review!

February 18, 2022

Fantastic work on my car, and also great customer service. Thank you guys for keeping me updated as well! More

by lallen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 22, 2022 -

Med Center Mazda responded

Thanks for leaving us a review. We're happy to hear that your experience was amazing. We look forward to working with you again in the future. Thank you for your time.

February 18, 2022

It’s super easy making appointments and dropping off. I enjoy receiving the video. Check out is easy as well. More

by Salzburn78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 22, 2022 -

Med Center Mazda responded

Thanks for leaving us a review! We're glad to see that our process is quick and easy. We hope to see you again in the future. Safe travels!

February 18, 2022

All experiences so far have been excellent. Just took into dealership for first service. All work done on time. More

by jhduren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Frey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time out of your day. Have a wonderful day!

February 17, 2022

I was early, no problem for them, got in and out ,stayed ahead of schedule for the day, much appreciated More

by michael.connolly
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 22, 2022 -

Med Center Mazda responded

We appreciate the review, Michael. Thanks for taking the time. See you next time!

February 16, 2022

Quick, efficient, and took care of my car and my family. Will definitely go back. More

by SGRUSSELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 17, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle, We appreciate the opportunity to get your car running like new and we're happy to hear that you and your family had an amazing experience. Please let us know if there is anything else we can do for you. Have a great day!

February 16, 2022

It takes too long to get an appointment. And then once you have waited over a week for your appointment it takes over two hours to get an oil change, etc. You need to expand the service depa More

by mystimalkove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Med Center Mazda responded

Thanks for your feedback. We apologize that your service took longer than expected. We do our best to have every service completed in a timely manner but sometimes it can take longer than originally planned. We should have communicated the wait time more clearly. We hope to see you again so that we can change your outlook and if you wish to discuss your experience further, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

February 16, 2022

Quick, prompt communication. Very considerate to work me in since my car has to be towed 100 miles. More

by Fleahopgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 17, 2022 -

Med Center Mazda responded

Thank you for the review. Hope you have an amazing day!

February 11, 2022

Very clean a comfortable waiting area for service department. Helpful and courteous staff and fair pricing. More

by davidlipsey70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. Have a great day!

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