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Med Center Mazda - Service Center

Pelham, AL

4.7
1,655 Reviews

1,655 Reviews of Med Center Mazda - Service Center

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March 01, 2022

Fast and efficient . Joe was awesome even though I was totally out of sorts by time I got there. More

by tmattson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 01, 2022 -

tmattson responded

Joe sorry I was out of sorts. You did a wonderful job dealing with me.

Mar 01, 2022 -

tmattson responded

thank you

Mar 02, 2022 -

Med Center Mazda responded

Thanks for the 5-star review! We're glad that we made the process easy. We'll be sure to let Joe know that you were very appreciative of his help. Please reach out if you have any questions. We look forward to working with you again in the future!

February 28, 2022

Always excellent service from the mechanics to the associate at checkout. They go above and beyond every time. More

by cjm.2ndg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 01, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

February 28, 2022

The service is great. They were running a bit behind on Saturday and the service advisor, on his own, gave me a discount for the inconvenience. Plus, they have free coffee More

by Voodoojoe21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 01, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We apologize for the extra wait but are glad to hear that you had a pleasant time during your visit. We try our best to be accurate with our estimates but sometimes things happen. We appreciate the kind words and we look forward to seeing you again!

February 28, 2022

Service people were very courteous and efficient. Great communication was appreciated I’ll definitely be back. More

by kathleen.lovelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Bim Songer
Mar 01, 2022 -

Med Center Mazda responded

Thanks for the great review. We will share this with the team!

February 25, 2022

Everybody is very friendly and professional! Great service every time! I would definitely recommend this place to others More

by Shaenafowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

February 24, 2022

Extremely polite and efficient service department. Service has always been on par. I would highly recommended Med Center Mazda. More

by MANDA.L.BAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Med Center Mazda responded

Thanks for the awesome review, Manda. We're glad to hear that you had a fantastic experience with our service department. We look forward to working with you again in the future and please reach out if you have any questions. Safe driving!

February 23, 2022

I tried calling the service dept several times before showing for my appt. I had left work early and drove from trussville. The person working the counter in the service dept was ignoring the calls. Whe More

by caroline.stewart87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Med Center Mazda responded

Caroline, Thank you for your feedback. We apologize that your first visit was less than ideal. This is not the experience we want our customers to have. We're glad to hear that James was pleasant during your return visit. We would love to discuss the details of your first visit so that we can improve. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com.

February 23, 2022

Very good service with this visit have no complaints at this time. Overall went well More

by franceschastain1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 24, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. Hope you have an amazing day!

February 23, 2022

Received a text message update upon completion of service along with a list of the condition of items checked. More

by fcstephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 25, 2022 -

Med Center Mazda responded

Thanks for the great review. Hope you have an amazing day!

February 21, 2022

Great Collision Center! Professional, Courteous and Quality work! Highly recommend Med Center Mazda Collision Center! More

by jrhenderson55@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Feb 22, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We look forward to serving you again soon!

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