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Med Center Mazda - Service Center

Pelham, AL

4.7
1,655 Reviews

1,655 Reviews of Med Center Mazda - Service Center

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March 07, 2022

It's very clean & comfortable inside! ! Everyone provides professional & exceptional customer service!! After the inspection, they provide a video with detailed information about what your More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Med Center Mazda responded

Thanks for the kind words, Dee! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

March 07, 2022

Friendly and professional staff. Always a pleasure to deal with and I know I can trust them with my car. More

by nancystrickland522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny, Bim Songer
Mar 08, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

March 05, 2022

Good timely service. Great at the sale and even better afterwards. The vehicle , a CX-5, is fuel efficient with power for the city, highway or back roads. More

by droptical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 07, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

March 04, 2022

The service was fine. I got a video report of all work performed as well as a paper report. I thought the wait time, 1.5 hours was a little long for an appointment that in More

by mroneal3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Mar 07, 2022 -

Med Center Mazda responded

We apologize that the wait was a little longer than expected. We should have communicated that with you. Thank you for sharing your recent experience and we're glad to hear that the experience was mostly positive. We hope that you will visit us again in the future. Feel free to stop by if you have any questions or give us a call. Happy driving!

March 03, 2022

Excellent communication, and service! They always provide a thorough review of our car and make sure we know what may need to be serviced next. More

by mj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Mar 04, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

March 03, 2022

I find the process of scheduling my appointment in line, dropping off and picking up very easy. Reasonable pricing too. More

by Salzburn78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 04, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. Have a great day!

March 02, 2022

Great communication and experience throughout the process. Everyone was great to work with. Especially Joe! More

by cdvague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe?
Mar 03, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. Hope to see you again soon!

March 01, 2022

friendly people did a good job the shuttle driver was the exceptional will be back for future needs More

by JMALEX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Mar 02, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We look forward to seeing you again soon!

March 01, 2022

Clean. Friendly staff. Complimentary beverages and snacks while you wait on your vehicle to be serviced. More

by Grady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Med Center Mazda responded

Hi Grady, thank you so much for the review. Have a wonderful day!

March 01, 2022

My CX5 received body work from the collision center. I am very pleased with the work done. My car was then taken to the service center where it was detailed. I picked my car up to it smelling like a new More

by latoy92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 02, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

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