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Med Center Mazda - Service Center

Pelham, AL

4.7
1,655 Reviews

1,655 Reviews of Med Center Mazda - Service Center

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March 27, 2022

Great, fast service. Up front pricing. Friendly employees also. They found and fixed the problem within 30-40 minutes. More

by askypyron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 28, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

March 24, 2022

To be perfectly honest, I don't understand why it takes an hour and a half for a simple oil change. I had an appointment for 9:45. It was an hour and a half before the work was completed. What's the poi More

by twilliams7811
Recommend Dealer
Yes
Employees Worked With
Not known, Bim Songer
Mar 25, 2022 -

Med Center Mazda responded

Thanks for your feedback. We apologize that your oil change took longer than expected. We do our best to give accurate time estimates but sometimes services can take longer than expected and we should have communicated that better with you. We would love to hear more feedback from you so that we can improve. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

March 24, 2022

Always clean. Nice waiting room. Waited longer than usual this time but it was an acceptable wait time. More

by HANNONKRISTA1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our waiting room. Sorry about the wait! Thank you for your business and we look forward to your next visit with us.

March 23, 2022

Their service is excellent! Nice waiting area too!! Would definitely go back again there for any future needs! More

by Chandu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 24, 2022 -

Med Center Mazda responded

Chandu, thanks for taking time out of your day to review us. We look forward to seeing you again soon!

March 23, 2022

Mazda always takes care of my car and the do 100% service. Thanks for everything Mazda. More

by meechie0112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Mar 24, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We look forward to serving you again soon!

March 23, 2022

Everyone is always so nice and helpful when I take my car in for service. More

by lcvdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 24, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. We look forward to seeing you again soon!

March 23, 2022

The service was fast. My service writer was informative, easy to talk to, and made it a very easy and understandable process. He’s always very nice! More

by RPUFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Mar 24, 2022 -

Med Center Mazda responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you soon!

March 23, 2022

I get my car serviced here regularly and my appointments are like clockwork. Easy in and out and gives me peace of mind that my car will be operating as it should. More

by alimassoud2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 24, 2022 -

Med Center Mazda responded

Thanks for the great review. Hope to see you again in the near future!

March 22, 2022

The dealership was clean and friendly. I enjoyed the free snacks provided by the dealership. The service time was fast and I was sent a video of the service check. I would recommend Maz More

by RICHARDSON3294
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 23, 2022 -

Med Center Mazda responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We hope to see you again in the future. Please let us know if you have any questions. Have a wonderful day!

March 22, 2022

Very convenient scheduling of service and performed work as described, faster than expected. Fantastic communication and really enjoyed the video walkthrough. Will continue future services with them. More

by rtoma11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 23, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We're excited to be able to work with you in the future. Please let us know if you have any questions and have a great rest of your day.

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