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Med Center Mazda - Service Center

Pelham, AL

4.7
1,749 Reviews

1,749 Reviews of Med Center Mazda - Service Center

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December 21, 2024

Service was great it took no time and the video of the service that was performed was outstanding More

by papabrown805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Service Department did a great job communicating with me while car was being repaired. They provided a loaner car which was a huge help. More

by kbrendle262
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Cindy
December 21, 2024

Excellent service. The video they send showing you what they check on your vehicle is amazing More

by ohanlon.tristan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

DJ was professional and courteous. Repair was completed in a timely manner. Scheduling appointment was also quick and easy. More

by rewebb54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

They respected the time slot. They sent a video of what they looked at and it was very helpful. More

by trekhammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

They did a great job. It was very thorough, and the video inspection was very helpful and informative. The website for the video and service recommendations was user frien More

by Meg4auburn88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Quick service and very kind staff. Recall was done and im very happy with my Mazda. Thanks More

by lem7975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Great job. Scheduling The appointment was easy to do and the waiting area was nice and clean More

by cyber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

They should just replace my windshield rather that make me wait 90 days for it to get worse than it is. More

by david_fettes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Med Center Mazda responded

Hi David, Thank you for sharing your feedback. We apologize for the frustration and inconvenience you’ve experienced regarding your windshield. We understand how important it is to resolve this issue promptly and effectively. Please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com directly, so we can better understand your needs and work toward a resolution. Your satisfaction is very important to us, and we’re committed to making things right.

December 14, 2024

They were great! ! And got the job done!!! Only thing that could have been better is to have completed it faster!! Although I understood the holidays made it longer!! More

by lisab2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
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