Back

Med Center Mazda - Service Center

Pelham, AL

4.7
1,783 Reviews

1,783 Reviews of Med Center Mazda - Service Center

Sort by
February 01, 2025

with only 930 miles on the new cx90 i ran into a curb and punctured the tire ... James made arrangements to have a new one installed when i arrived More

by brandsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Service was prompt and completed in one visit. Car was returned with exterior glass surfaces having been cleaned. More

by chuckbennick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Med-Center Mazda is the best dealership in the Southeast weather you are in need for a new or used car. They also have a great service department to help take care of it. More

by blueyedaizy226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Nice listen to our needs and fixed the problems that occurred Recommend to anyone looking for a car More

by hdamon30
Recommend Dealer
Yes
Employees Worked With
Tyler
January 30, 2025

Everyone is helpful and friendly. They don't mind looking up whatever you need or answering any questions about the service of your car. More

by wrpesquire
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
January 30, 2025

In and out on time. Provided all aspects of findingson inspections made during vidit. Very informative. More

by BJAY233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

They were friendly and fast, and explained everything I needed to know! I appreciate that! More

by lutzc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

The service techs were great — I could actually see & hear their recommendations in the video, which is not like my previous dealership experience in another state. The team was a little behind when More

by rebecca.propes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

As always excellent and professional service, I know my vehicle is in good hands, dj, James, Cindy are awesome! And love the techs inspection video very insightful! More

by racej12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

I got sold a lemon of a car that has been in the shop getting xxxx fixed since I’ve bought it. I am thoroughly unsatisfied with my vehicle. I wish I would have never bought the piece of xxxx. Shoutout to More

by taylorbre21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy. DJ
Jan 29, 2025 -

Med Center Mazda responded

Hi Taylor, Thanks for bringing this to our attention. We’re truly sorry to hear about your experience with your vehicle. Your satisfaction is very important to us, and we understand how frustrating this situation must be. We appreciate your kind words about DJ & Cindy, and we want to do everything we can to make this right. Please reach out to our GM, Chris Martin, at cmartin@medcentermazda.com, so we can discuss your concerns and explore possible solutions. We value your business and look forward to turning this around for you.

1
...