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Med Center Mazda

Pelham, AL

Overview
Employees
Reviews
Vehicles
4.8
3,028 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,028 reviews

December 11, 2024

I had a great experience in sales with Anthony. He did a wonderful job at helping get the car I wanted. More

by douglas.springer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 11, 2024

Excellent personnel, excellent product, and excellent service! The vehicle was in perfect condition and appearance when I took delivery. More

by david@deplummer.com
Recommend Dealer
Yes
Employees Worked With
Anthony
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December 10, 2024

Easy to schedule appointment. Service team not friendly. Felt like I was bothering them. Not crowded at all but seemed uninterested in helping. When picked up my truck still no More

by rick.bonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Med Center Mazda responded

Hi Rick, Thank you for sharing your feedback. While we’re glad to hear that scheduling your appointment was easy and that our payment team made a positive impression, we’re truly sorry to hear about your experience with the service team. Providing friendly, helpful, and thorough service is our top priority, and we regret that we didn’t meet those expectations during your visit. We also understand how important it is to have a clear explanation of the work performed on your vehicle. This is an area we’ll address with our team to ensure we communicate more effectively moving forward. Please don’t hesitate to reach out to our General Manager, Chris Martin, directly at cmartin@medcentermazda.com, and we’ll work to make things right. We value your feedback as it helps us improve, and we hope to have the opportunity to provide you with a better experience in the future.

December 09, 2024

Very nice experience, William was an especially knowledgeable and friendly salesperson. Would definitely recommend to friends. More

by wjh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 07, 2024

Overall awesome. Joey is amazing. Not super excited the crack in the windshield of my car needs to “get worse” before they’ll replace it. More

by david_fettes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 07, 2024

From the first message all the way through the purchase. They were absolutely perfect the pictures and the information online were completely accurate. We gave them a deposit to hold the vehicle and then we More

by Cpdmcm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 07, 2024

Great service , I liked the video monitoring the oil change and wheel rotation. Overall happy More

by laa0029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 06, 2024

great service as always. .recommend this dealer to anyone who really cares about their car...great dealker and great Mazda More

by BIBLENHAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 06, 2024

Refuse to address car real issue. This is very unfortunate. Car issue is not the tires. Clearly a lemon and will take legal actions. More

by mumozoga22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Med Center Mazda responded

Hi there, Thank you for bringing your concerns to our attention. We’re truly sorry to hear about your frustrations and the challenges you’ve faced with your vehicle. Ensuring our customers feel heard and supported is extremely important to us, and we regret if we’ve fallen short in addressing your concerns. We’d like to better understand the situation and work with you toward a resolution. Please reach out to our General Manager, Chris Martin, directly at cmartin@medcentermazda.com, so we can review your vehicle’s history and discuss possible next steps. Your satisfaction matters to us, and we’re committed to addressing your concerns thoroughly and fairly.

December 05, 2024

Thorough and professional But took a little longer than usual! Overall good job. But front end shakes when applying brakes, tires were balanced and rotated, have appointed to bring in the 10th, brakes wer More

by joecannestra61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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