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Med Center Mazda
Pelham, AL
2,928 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,928 reviews
October 17, 2024
Professional and courteous service. Staff were knowledgeable and went out of there to help. Would highly recommend Staff were knowledgeable and went out of there to help. Would highly recommend More
by BREDEHOFT1
Verified Customer
October 16, 2024
My wife called on her break as a teacher to see if the Mazda dealership could fix her key fob. They said yes come on down. She left Chalkville as soon as she could after school and arrived at 3:50. They t Mazda dealership could fix her key fob. They said yes come on down. She left Chalkville as soon as she could after school and arrived at 3:50. They then told her it took 90 minutes to fix and that they close at 5 so they couldn’t help her that day. They were not very empathetic and gave her a poor customer service experience. The person she spoke to on the phone earlier should have told her about the timeline situation while on the phone before she drove 45 minutes to Pelham. My wife was very upset. I then set an appointment online and had to come on my holiday day off with her car. When I arrived I told them I had an appointment at 2 to fix my wife’s fob. Instead of looking up my appointment or information the man asked if we had ordered the fob for it to be ready. I explained the situation in further detail as it should have already been ready for us which I guess it was after he looked up our appointment information. It took them less than an hour to fix which meant they probably could have helped my wife the first time without turning her away after she drove 45 minutes to get there. I gave James a rating 4 for my experience myself while I was at the dealership. I gave the dealership at 2 as a whole to reflect my wife’s experience of not being told it would take 90 minutes until she had driven 45 minutes there and the poor customer service and empathy she was given upon arrival. More
by w.alan.ash
October 16, 2024
Very good experience at Med Center Mazda. No pressure sale, and very knowledgeable sales staff. They went above and beyond on getting a deal done. Nice facility and a good selection of cars, No pressure sale, and very knowledgeable sales staff. They went above and beyond on getting a deal done. Nice facility and a good selection of cars, and they were willing to negotiate. We got a car we love at a price that was great! More
by PDHawkins
Employees Worked With
October 16, 2024
Everyone that we dealt with at Med Center Mazda was polite, professional, and quite knowledgeable. They were great to work with while buying our new CX-5. polite, professional, and quite knowledgeable. They were great to work with while buying our new CX-5. More
by brentgilliland2010@yahoo.com
October 14, 2024
Best dealership ever. Everyone is so nice and accommodating. I absolutely love my new Mazda CX 90! Everyone is so nice and accommodating. I absolutely love my new Mazda CX 90! More
by priscillawilliamon
October 14, 2024
Very pleasant experience. Pleased with the service provided and happy with the service performed. Happy with the services. Pleased with the service provided and happy with the service performed. Happy with the services. More
by ADSOUTH103
Employees Worked With
October 14, 2024
On time-- prompt attention. Very courteous. Comfortable waiting area with great coffee and snacks. Excellent communication Very courteous. Comfortable waiting area with great coffee and snacks. Excellent communication More
by gerylherrington
Employees Worked With
October 12, 2024
such an easy, non pushy experience! ! Dewayne was awesome!! i love my new Mazda CX30!! ! Dewayne was awesome!! i love my new Mazda CX30!! More
by kcohaira
Employees Worked With
